Deli Team Lead: Elevate Customer Experience

Meijer Inc.; Aurora (CO); In loco; USD 2.480.000 - 2.686.000; Tempo pieno

Vantaggi offerti da questo lavoro

Weekly pay

Team member discount

401(k) with company contributions

Paid parental leave

Paid education assistance

Development programs for advancement

Medical/dental/vision

Descrizione del lavoro

Meijer Inc. is seeking a hands-on team leader to guide daily operations, deliver exceptional customer service, and drive department goals. You’ll mentor staff, coordinate tasks, and ensure standards across inventory, pricing, and display while maintaining a safe work environment.

The role emphasizes coaching, schedule planning, and adherence to company policies, with a commitment to diversity and inclusion. A track record in retail or customer service is preferred.

Competenze

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication.
• Retail or other customer service experience preferred.
• Creative thinking skills.
• Ability to influence others.
• Ability to quickly build rapport and gain customer confidence to create repeat business.

Mansioni

• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
• Supports training new team members/cross‑training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
• Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
• Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
• Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
• Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operating a register and cash handling when needed.
• Operating powered equipment, where applicable.
• Participating in period end inventories, where applicable, to help achieve goals.
• May be required to act in Lead capacity in other departments throughout the store.

Conoscenze

Customer service

Communication

Leadership

Mentoring

Descrizione del lavoro

Meijer Inc. is seeking a hands-on team leader to guide daily operations, deliver exceptional customer service, and drive department goals. You’ll mentor staff, coordinate tasks, and ensure standards across inventory, pricing, and display while maintaining a safe work environment.

The role emphasizes coaching, schedule planning, and adherence to company policies, with a commitment to diversity and inclusion. A track record in retail or customer service is preferred.