Deli & Bakery Team Lead — Customer Growth & Service

Meijer; Dayton (OH); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer seeks a store leadership professional to plan, direct, and supervise daily operations across departments. You will mentor staff, drive sales, and uphold Meijer standards in appearance and service.

Effective communication and conflict resolution will be essential as you guide teams through staffing and development opportunities. You will manage P&L performance, ensure safety, and maintain high customer satisfaction.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions. Demonstrated ability to teach suggestive selling.
• Demonstrated ability to lead an organization that practices working safely at all times
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.

Responsibilities

• Plans, directs and supervises team members in day-to-day store operations.
• Serves as mentor and coach for all team members.
• Implements strategies to improve customer service and drive store sales.
• Maintains store appearance with focus on prime shopping hours and product presentation.
• Ensures staffing, selection and hiring to meet staffing needs.
• Promotes succession planning and identifies development needs for team members.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches team members to exceed customer service and sales goals.

Skills

Leadership

Customer service

Communication

Conflict resolution

Multitasking

Financial analysis

Staffing & hiring

Education

High school diploma

Job description

Meijer seeks a store leadership professional to plan, direct, and supervise daily operations across departments. You will mentor staff, drive sales, and uphold Meijer standards in appearance and service.

Effective communication and conflict resolution will be essential as you guide teams through staffing and development opportunities. You will manage P&L performance, ensure safety, and maintain high customer satisfaction.