Deli Service Clerk

Petesfresh; Lemont (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading market as a Deli Service Clerk, where you'll provide excellent customer service and manage deli products. You'll assist customers with selections and maintain a clean and efficient work environment, embodying the company's values.

Qualifications

• 0-3 years of experience in grocery or similar retail environment.
• Sanitation License required.

Responsibilities

• Manage merchandise in the deli department.
• Assist customers at the service counter.
• Follow sanitation requirements.

Skills

Customer Service

Communication

Detail-oriented

Education

High School Diploma

Associate Degree in Retail Grocery

Bachelor Degree in Hospitality

Job description

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Job Details

• Title: Deli Service Clerk
• Pay Grade: Minimum Wage + DOE
• Major Department: Deli
• Minor Department: Deli
• Reports to: Deli Manager, Store Manager

Job Summary

A Service Clerk (Deli) is responsible for providing excellent customer service to all guests. Responsibilities include managing merchandise in the deli department, such as receiving, stocking, preparing, slicing, wrapping, weighing, pricing, rotating, and merchandising the products.

Deli products include deli meats, cheeses, salads, sandwiches, dips, gourmet, and specialty items. As a team member of Pete’s Fresh Market, it is essential to exemplify Pete’s Four Pillars of Value: Aesthetic, Quality, and Customer Service.

Essential Job Responsibilities

• Have a love and passion for deli items, with extensive knowledge of Pete’s products.
• Assist customers by providing knowledge and guidance for proper selection.
• Maintain and effectively use all deli equipment (e.g., electric slicer).
• Assist customers courteously, professionally, and promptly at the service counter.
• Follow sanitation requirements and regulations.
• Perform all required clean-up duties efficiently and timely.
• Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent.
• 0-3 years of experience in grocery, delicatessen, or similar retail environment.
• Associate or Bachelor Degree in Retail Grocery, Hospitality, or Business is a plus.
• Sanitation License.

Knowledge, Skills, and Abilities

• Must be 18 years or older.
• Exceptional customer service skills.
• Effective communication skills.
• Detail-oriented, self-motivated, able to work independently or in groups.

Work Environment & Physical Demands

Must be able to walk and stand for long periods, bend, stoop, push, pull up to 100 lbs., lift loads up to 50 lbs., and occasionally lift 75 lbs. Work involves temperature changes and interaction with customers and staff.