Deli Service Clerk

Pete's Fresh Market; Illinois; On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in the grocery sector is seeking a Deli Service Clerk to join their team. This role is vital in delivering exceptional customer service while managing a variety of deli products, including meats, cheeses, and gourmet items. The ideal candidate will have a passion for deli items, strong communication skills, and the ability to maintain high sanitation standards. Join a dynamic team that values quality and customer satisfaction, and contribute to an engaging work environment where your efforts directly impact customer experiences.

Qualifications

• High School Diploma or equivalent required.
• 0-3 years of experience in grocery or retail environment preferred.

Responsibilities

• Provide excellent customer service and assist with product selections.
• Maintain sanitation standards and manage deli merchandise.

Skills

Customer Service Skills

Communication Skills

Detail-oriented

Deli Equipment Operation

Education

High School Diploma

Sanitation License

Associate or Bachelor Degree in Retail Grocery, Hospitality, or Business

Job description

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Title

Deli Service Clerk

Pay Grade

Minimum Wage + DOE

Major Department

Deli

Minor Department

Deli

Reports to

Deli Manager, Store Manager

Job Summary

A Service Clerk (Deli) is responsible for providing excellent customer service to all guests. S/he manages the merchandise in the deli department, which includes receiving, stocking, preparing, slicing, wrapping, weighing, pricing, rotating, and merchandising the department’s products. Deli products include, but are not limited to: deli meats, cheeses, salads, sandwiches, dips, gourmet, and specialty items. As a team member of Pete’s Fresh Market, it is important to exemplify Pete’s Four Pillars of Value: Aesthetic, Quality, and Customer Service.

Essential Job Responsibilities

• Must have a love and passion for deli items, with extensive knowledge of Pete’s products.
• Assist customers by providing knowledge and guidance; advising on proper selections.
• Know how to effectively use and maintain deli equipment (e.g., electric slicer).
• Assist customers at the service counter courteously, professionally, and promptly.
• Maintain sanitation standards and regulations.
• Perform all necessary clean-up duties efficiently and timely.
• Other duties as assigned.

Education/Certifications

• High School Diploma or equivalent
• 0-3 years of experience in grocery, delicatessen, or similar retail environment
• Associate or Bachelor Degree in Retail Grocery, Hospitality, or Business is a plus
• Sanitation License

Other Knowledge, Skills, and Abilities

• Must be 18 years or older
• Exceptional customer service skills
• Excellent communication skills for effective interaction with customers, leadership, and team members
• Detail-oriented, self-motivated, able to work independently or in groups

Work Environment/Physical Demands

• Ability to walk and stand for extended periods, bend, stoop, push, and pull up to 100 lbs., lift loads up to 50 lbs., and occasionally lift 75 lbs.
• Work mainly in the deli department, exposed to temperature changes and various work environments, with activities including walking, standing, lifting, and carrying products up to 60 pounds, with eye-hand coordination and customer interaction.