Deli Service Clerk

Pete's Fresh Market; Illinois; On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Deli Service Clerk to provide exceptional customer service in a vibrant deli environment. This role involves engaging with customers, assisting them in selecting deli products, and maintaining high standards of sanitation and product presentation. The ideal candidate will have a passion for deli items and a commitment to quality service. Join a dynamic team where your contributions will enhance the customer experience and uphold the company's values of quality and service. This is an exciting opportunity to grow in the retail grocery sector and make a meaningful impact on customers' shopping experience.

Qualifications

• Must have a love and passion for deli items.
• Possess knowledge of sanitation requirements and regulations.
• Must be capable of providing exceptional customer service.

Responsibilities

• Assist customers with knowledge and expertise in deli items.
• Perform clean-up duties in the deli department efficiently.
• Use and maintain all deli equipment effectively.

Skills

Customer Service

Communication Skills

Deli Equipment Maintenance

Sanitation Knowledge

Education

High School Diploma

Sanitation License

Associate or Bachelor Degree in Retail Grocery, Hospitality or Business

Job description

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Title

Deli Service Clerk

Pay Grade

Minimum Wage +DOE

Major Department

Deli

Minor Department

Deli

Reports to

Deli Manager, Store Manager

Job Summary: A Service Clerk (Deli) is responsible for providing excellent customer service to all guests. S/he are responsible for the merchandise in the deli department, which includes: receiving, stocking, preparing, slicing, wrapping, weighing, pricing, rotating, and merchandising the department’s products. Deli products include, but are not limited to: deli meats, cheeses, salads, sandwiches, dips, gourmet, and specialty items. As a team member of Pete’s Fresh Market it is important that Pete’s Four Pillars of Value, Aesthetic, Quality, and Customer Service are always exemplified.

Essential Job Responsibilities

• Must have a love and passion for deli items, with an extensive knowledge specific to the items Pete’s carries.
• Assist customers by providing knowledge and expertise; advising and guiding them to make the proper selection.
• Possess the knowledge and training of how to effectively use and maintain all deli equipment (ex. electric slicer).
• Assist all customers at the service counter with courtesy, professionalism and timeliness.
• Must possess full knowledge of sanitation requirements and regulations.
• Perform all clean-up duties that are required in deli department in an efficient and timely manner.
• Other duties as assigned.
  
  

Education/Certifications

• High School Diploma or equivalency
• 0-3 years of experience in grocery store, delicatessen, or similar retail environment.
• Associate or Bachelor Degree in Retail Grocery, Hospitality or Business, a plus.
• Sanitation License
  
  

Other Knowledge, Skills, And Abilities

• Must be 18 years old or older.
• Must be capable of providing and modeling exceptional customer service.
• Must have excellent communication skills in order to communicate effectively with customers, store leadership, and fellow-team members.
• Must be detail oriented, self-motivated, and able to work independently or in groups.
  
  

Work Environment/ Physical Demands

• Must have the physical ability to walk and stand for extended periods of time, bend and stoop to grasp objects, frequently push and pull up to 100 lbs., frequently lift loads up to 50 lbs., and occasionally lift 75 lbs.
• Duties are performed primarily in the Deli department. A Deli team member may be exposed to various temperature changes and work environments. Work includes walking, standing, lifting, and carrying products weighing up to 60 pounds, eye-hand coordination and interaction with customers and associates.
  
  

PI268833129

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Retail Groceries

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