Part Time Customer Service Clerk

Harristeeter; Millcreek Township (Erie County); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking dedicated individuals to join their team in a part-time customer service role. This position offers a unique opportunity to engage with customers, ensuring their needs are met while providing a pleasant shopping experience. With a focus on teamwork and community involvement, associates can expect a supportive environment that values personal growth and development. If you are passionate about customer service and looking for a rewarding career path with ample opportunities for advancement, this role could be the perfect fit for you.

Benefits

Group Benefit Plans

Employee Discounts

Flexible Scheduling

Qualifications

• Excellent communication and interpersonal skills.
• Ability to read and comprehend simple instructions.

Responsibilities

• Take excellent care of customers and exceed their expectations.
• Operate cash register and maintain security of funds.

Skills

Customer Service

Communication Skills

Mathematical Skills

Teamwork

Education

High School Diploma

Job description

Harris Teeter is committed to providing an enjoyable work experience with growth opportunities for all whostrive to succeed.

Learn more about opportunities at Harris Teeter

Our associates are the most valuable resource in fulfilling our passionate pursuit for customer serviceexcellence.

"I have been with Harris Teeter for almost 9 years. I am very passionate about our brandwhich includes our products and our people! I am proud that I can feel good aboutshopping where I work because of our high standards on quality, freshness, and customerservice."

- I am Compassionate, Dedicated, Family Oriented.

"My name is Tinisha W. and I have worked at Harris Teeter for 9 1/2 years now. I enjoybeing a Customer Service manager for numerous reasons. I like that my bright personalityno only brightens up the customer's day but also all the associates that work withme daily. I have learned that when you treat people as you want to be treated theywill always be dedicated and have the up-most respect for me and my positive leaderin the company."

"I have been working with Harris Teeter for 14 years. The thing I enjoy most is the opportunityto teach associates this business and role we all play in serving the community.The advice I would give any candidate for hire:"

- I am Family-oriented, Love Fishing, and Golfing with friends.

"I have worked for Harris Teeter for 16 years. I began my career with HT as a part timecashier in 2000. I also worked in floral, HBC, accounting, and as ACSM before joiningthe Customer Relations Team in 2009. The thing I love most about working for HT isthe opportunities and benefits that we provide our employees. There are few companieswho can that the majority of their employees in high level roles started out as parttime associates in their stores! If you are looking for a career that offers wonderfulbenefits, room for advancement, and a chance to meet amazing people please join theHT Family!"

- I am an Animal-lover, Compassionate, Quirky.

"I have been working with Harris Teeter for 14 years. One of the many things I like mostabout Harris Teeter is the opportunity for advancement and the relationships thatare built between the associates and myself. I enjoy working with and encouragingthem to reach their full potential, as an associate and as a person."

Chad J.

"My name is Charity and I have worked for Harris Teeter since 2002. I started off asa part time cashier while attending Whinthrop University. Once I graduated I wasoffered full time as a customer service clerk. I have been a store accountant, scanningcoordinator, receiver, assistant customer service manager, and currently I am a customerservice manager. For anyone interested in Harris Teeter as just part time job, don'tdiscredit making it a career choice. It's a great company to work for and the posibilitiesare endless."

- I am a Firecracker, Hard Working, Artistic.

Charity T.

"I have worked with Harris Teeter for 29 years. I enjoy the family I have made whileworking for such a friendly associate based company. I truly enjoy helping customersand solving any issues they may have. If I had to give advice to potential applicant,it would be to definitely be a people person, friendly, understanding, and willingto always go the extra mile to make a customer's day."

Tammi W.

"I have worked for Harris Teeter for 5 years. Harris Teeter is a great company and knowsthat its strongest asset is its people. Whether you work in Customers Relations,Information Technology, or in the stores, you can see that every department trulyvalue Service Excellence and we do everything with the customer in mind."

- I am Motivated, Passionate, Creative.

"Living on the Upper West Side,Via makes it easy to get downtown for a cheap price and you never know whoyou'll meet."

"TheFood Network Magazinewebsite is great: Being responsive for BBQs at home, the online recipes are a tremendoushelp to impress our guests!"

"I look toComplex Networks for its unique curation of the latest on hip-hop culturefrom music, fashion and sports."

Mike Fielding

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Harris Teeter: A Premium Brand of Community Involvement.

Harris Teeter believes that by giving back to our communities, we can build incredible neighborhoods for all of us. We seegetting involved in our communities at the local store level and through corporate contributions as animportant part of doing business. But more importantly, we want vibrant neighborhoods because that'swhere our associates and customers live.

This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience. This requires accurately and efficiently operating the cash register, providing various services at the customer service counter, and maintaining security and control of all funds in the cash register.

Perform duties of floor monitor when one is not assigned to be on-duty. May be assigned to be the on-duty floor monitor. Perform the duties of cashier and bagger when appropriate.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associates must be at least 16 years of age.

PERSONAL SKILLS. Excellent communication and interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.

LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English.

MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to calculate a discount % amount. Ability to perform these operations using units of American currency.

REASONING ABILITY. Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

CERTIFICATES, LICENSES, TRAINING. Complete Company's training including but not limited to: new hire orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills.

PHYSICAL DEMANDS. The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to stand; walk; use hands to

finger, handle, or feel; reach with hands and arms; talk or hear; and smell. The individual is occasionally required to climb or balance and stoop, kneel, or crouch. The individual must regularly lift and/or move up to 25 pounds and reach from 6 to 48 inches, and occasionally lift and/or move up to 40 pounds and reach from 6 to 72 inches. Specific vision abilities required by this job include close vision, and color and depth perception.

WORK ENVIRONMENT. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is occasionally exposed to wet and/or humid

conditions and moving mechanical parts. The individual is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usually moderate.

Additional Information

• Posting Date: Apr 15, 2025

Compensation

You will be eligible for Harris Teeter’s group benefit plans that pertain to your position upon the completion of applicable waiting periods. Your eligibility for these benefits is subject to the terms of the applicable plan and Harris Teeter policy.

Equal access to employment, services and programs is available to all persons. It is the policy of Harris Teeter to provide equal opportunity for all applicants and candidates for employment and to administer all human resource practices such as recruiting, hiring, promoting, and all other terms, conditions, and privileges of employment in a manner which does not discriminate on the basis of race, color, sex, disability, age, national origin, religion, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.