DELI/LEAD CLERK

Pick 'n Save in; Muskego (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a DELI/LEAD CLERK to create an outstanding customer experience through exceptional service. This role involves supervising the Deli department, achieving sales goals, and ensuring a clean, safe environment. The ideal candidate will embrace the Customer 1st strategy, support team collaboration, and uphold the company’s core values. If you have strong communication skills and a passion for customer service, this is an exciting opportunity to make a difference in a dynamic retail environment.

Qualifications

• Strong communication and math skills required.
• Management and retail experience preferred.

Responsibilities

• Promote trust and respect among associates.
• Train and develop associates on job performance.
• Ensure compliance with food safety regulations.

Skills

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Education

High school education or equivalent

Job description

DELI/LEAD CLERK (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties, and activities for the Deli department. Support the day-to-day functions of the Deli operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum Qualifications:

• Effective communication skills
• Knowledge of basic math
• Ability to handle stressful situations

Desired Qualifications:

• High school education or equivalent preferred
• Management experience preferred
• Retail experience
• Deli experience

Key Responsibilities:

• Promote trust and respect among associates
• Communicate company, department, and job-specific information to associates
• Collaborate with associates and promote teamwork to help achieve company and store goals
• Establish performance goals for the department and empower associates to meet or exceed targets
• Train and develop associates on their job performance and participate in performance appraisals
• Adhere to all local, state, and federal laws, and company guidelines
• Gain and maintain knowledge of products sold within the department and respond to customer questions and suggestions
• Slice deli meats and cheeses to customer requests using proper deli equipment
• Offer product samples to help customers discover new items or inquire about products
• Inform customers of deli specials
• Provide customers with fresh products and correct portion sizes to prevent shrinkage
• Recommend deli items to ensure customer satisfaction
• Use all deli equipment, such as fryers, rotisseries, heat lamps, and ovens, according to company guidelines
• Prepare foods according to food temperature logs and cooking instructions
• Educate department associates about current, upcoming, and special in-store promotions
• Stay current with present, future, seasonal, and special ads
• Assist Food Service Manager in preparing the store/department budget, profit and loss reviews, and take appropriate actions
• Assist in planning, organizing, and supervising inventory processes
• Train associates on inventory, stocking, and Computer Assisted Ordering
• Adhere to all food safety regulations and guidelines
• Maintain proper temperatures in cases and coolers and keep temperature logs
• Reinforce safety programs and notify management of unsafe conditions
• Practice preventive maintenance by inspecting equipment and reporting repairs
• Report customer or employee accidents to management
• Report safety risks, illegal activities, including robbery, theft, or fraud
• Perform essential job functions with or without reasonable accommodation