DELI/LEAD CLERK

Pick 'n Save in; Grafton (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Deli/Lead Clerk to enhance customer experiences through exceptional service and leadership. This role involves supervising deli operations, ensuring quality standards, and training associates to achieve departmental goals. The ideal candidate will embrace a customer-first strategy, promote teamwork, and adhere to safety and food regulations. Join a dynamic team where your contributions will directly impact customer satisfaction and operational success in a fast-paced environment.

Qualifications

• Strong communication and math skills are essential.
• Management and retail experience preferred.

Responsibilities

• Promote trust and respect among associates.
• Train and develop associates on their job performance.
• Maintain food safety regulations and guidelines.

Skills

Effective communication skills

Basic math knowledge

Ability to handle stressful situations

Education

High school education or equivalent

Job description

DELI/LEAD CLERK (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties, and activities for the Deli department. Support the day-to-day functions of the Deli operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum Qualifications

• Effective communication skills
• Knowledge of basic math
• Ability to handle stressful situations

Desired Qualifications

• High school education or equivalent preferred
• Management experience preferred
• Retail experience
• Deli experience

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job-specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company and store goals.
• Establish performance goals for the department and empower associates to meet or exceed targets.
• Train and develop associates on their job performance and participate in performance appraisals.
• Adhere to all local, state, and federal laws, and company guidelines.
• Gain and maintain knowledge of products sold within the department and respond to customer questions and suggestions.
• Slice deli meats and cheeses to customer requests using proper deli equipment.
• Offer product samples to help customers discover new items.
• Inform customers of deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrinkage.
• Recommend deli items to customers to meet their needs.
• Operate all deli equipment, such as fryers, rotisseries, heat lamps, and ovens, according to company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Educate associates about current, upcoming, and special in-store promotions, especially those affecting the Deli.
• Stay current with present, future, seasonal, and special ads.
• Assist the Food Service Manager in preparing budgets, profit and loss reviews, and take appropriate actions on financial reports.
• Assist in planning, organizing, and supervising inventory processes.
• Train associates on inventory management and Computer Assisted Ordering.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers, and keep temperature logs.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Report customer or employee accidents, safety risks, or illegal activities such as theft or fraud.
• Perform essential functions of the position with or without reasonable accommodation.