Deli & Bakery Team Lead - Customer Experience & Operations

Meijer; Maumee (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Career development programs

Job summary

Meijer Rewards department is seeking a dedicated leader to guide store operations and coaching team members toward delivering exceptional customer experiences. You will coordinate daily tasks, support training, and help ensure high standards in service, safety, and product presentation.

As a frontline leader, you will influence peers, manage schedules, and promote a welcoming, inclusive environment across the team while advancing store goals and guest satisfaction.

Qualifications

• Passion for customer service and engaging team members.
• Able to initiate interactions and drive positive guest experiences.
• Strong verbal and written communication skills.
• Retail or customer service experience preferred.

Responsibilities

• Engage peers to deliver an exceptional checkout and shopping experience.
• Communicate with team members and assign daily tasks.
• Mentor and coach teammates to meet service and sales goals.
• Support training and cross-training to boost productivity and standards.
• Assist with department scheduling to optimize engagement and store performance.
• Monitor product rotation, dating and freshness to ensure quality.
• Lead staff in safety, food safety standards and compliance.
• Oversee ordering, receiving, stocking, pricing and product displays as needed.
• Foster an inclusive Meijer culture and teamwork.

Skills

Customer service

Communication

Team leadership

Retail experience

Problem solving

Job description

Meijer Rewards department is seeking a dedicated leader to guide store operations and coaching team members toward delivering exceptional customer experiences. You will coordinate daily tasks, support training, and help ensure high standards in service, safety, and product presentation.

As a frontline leader, you will influence peers, manage schedules, and promote a welcoming, inclusive environment across the team while advancing store goals and guest satisfaction.