Deli Bakery Ops Lead — Sales, Service & Coaching

Food Lion; Ocean City (MD); On-site; USD 45,000 - 75,000; Full time

Job summary

Food Lion in Ocean City, MD is seeking a Deli HMS Department Manager to support store operations and drive financial and sales goals. You will lead the Deli Bakery HMS team, coach associates, and maintain high standards of customer service aligned with Food Lion's strategy.

Responsibilities include labor scheduling, maintaining safety and sanitation, managing expenses, ensuring product appearance and freshness, and using company tools to monitor performance.

Qualifications

• High school diploma or equivalent preferred.
• Strong leadership and people management skills.
• Excellent customer service and communication abilities.
• Ability to learn store systems and procedures.
• Willingness to obtain required food safety certification if not already certified.

Responsibilities

• Manage the Deli Bakery HMS department in the absence of the Deli Manager.
• Schedule and coach labor to meet productivity targets.
• Provide leadership to promote a positive store culture.
• Support achievement of budgeted financial and operating results.
• Ensure fast, friendly customer service and a positive shopping experience.
• Maintain department appearance, safety, sanitation, and compliance with regulations.

Skills

Team leadership

Store operations

Customer service

Communication

Problem solving

Food safety awareness

Education

High school diploma or equivalent

Certified Food Safety Manager

Job description

Food Lion in Ocean City, MD is seeking a Deli HMS Department Manager to support store operations and drive financial and sales goals. You will lead the Deli Bakery HMS team, coach associates, and maintain high standards of customer service aligned with Food Lion's strategy.

Responsibilities include labor scheduling, maintaining safety and sanitation, managing expenses, ensuring product appearance and freshness, and using company tools to monitor performance.