Deli Bakery Team Lead — Store Operations

Food Lion; Waldorf (MD); On-site; USD 23,000 - 36,000; Full time

Job summary

Food Lion in Waldorf, MD, is seeking a Deli Bakery HMS Department Supervisor to support store operations and drive sales. This role manages labor, coaches associates, and ensures quality, safety, and customer service aligned with Food Lion’s brand strategy.

Key responsibilities include leading the Deli Bakery HMS team in the absence of the Deli Manager, managing scheduling, controlling costs, maintaining department appearance, and complying with regulations.

Qualifications

• High school diploma or equivalent preferred.
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising techniques preferred.
• Effective communication, customer service, and selling skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job function.
• National Registry of Food Safety Professionals or similar accreditation as a Certified Food Safety Manager or be able to achieve accreditation within 90 days.

Responsibilities

• Oversee the Deli Bakery HMS Department in the absence of the Deli Manager.
• Manage labor and coach associates to meet productivity goals.
• Provide leadership to promote a culture aligned with Food Lion's Brand Strategy.
• Support achievement of budgeted financial and operating results.
• Ensure fast, friendly customer service and a positive shopping experience.
• Use company tools and reports (ACIS, scheduling, ordering) to manage the department.
• Ensure department appearance, safety, sanitation and compliance with regulations.
• Schedule development to provide extraordinary service every other week.
• Adhere to policies, controls, and dress code.
• Maintain security standards and manage inventory controls.
• Observe safety and health regulations and record incidents.

Skills

Team leadership

Communication

Store operations

Customer service

Multitasking

Training

Education

High school diploma or equivalent

Tools

ACIS

Job description

Food Lion in Waldorf, MD, is seeking a Deli Bakery HMS Department Supervisor to support store operations and drive sales. This role manages labor, coaches associates, and ensures quality, safety, and customer service aligned with Food Lion’s brand strategy.

Key responsibilities include leading the Deli Bakery HMS team in the absence of the Deli Manager, managing scheduling, controlling costs, maintaining department appearance, and complying with regulations.