Deli Bakery Leader: Store Ops & Customer Service

Food Lion; Wilmington (NC); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Food Lion in Wilmington, NC is seeking a Deli Bakery HMS Supervisor to assist in department leadership and daily operations. You will coach staff, manage labor, ensure quality and service, and uphold safety and sanitation standards.

Responsibilities include mentoring team members, maintaining shelves and displays, controlling costs, and delivering a positive shopping experience aligned with Food Lion standards.

Qualifications

• High school diploma or equivalent preferred.
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising techniques preferred.
• Effective communication, customer service, and selling skills.
• Ability to learn multiple tasks and technical requirements of the job.
• Accreditation as a Certified Food Safety Manager or ability to achieve within 90 days.

Responsibilities

• Assist Deli Bakery HMS Manager in daily department operations.
• Coach associates to achieve productivity goals and deliver great service.
• Promote a positive store culture aligned with Brand Strategy.
• Help meet budgeted financial and operating results.
• Maintain safety, cleanliness, and proper product displays.

Skills

Team leadership

Store operations

Customer service

Communication

Problem solving

Age compliance

Food safety knowledge

Education

High school diploma or equivalent

Tools

ACIS

CAO

CBT (training)

Job description

Food Lion in Wilmington, NC is seeking a Deli Bakery HMS Supervisor to assist in department leadership and daily operations. You will coach staff, manage labor, ensure quality and service, and uphold safety and sanitation standards.

Responsibilities include mentoring team members, maintaining shelves and displays, controlling costs, and delivering a positive shopping experience aligned with Food Lion standards.