Deli Bakery Lead - Store Ops & Customer Experience

Food Lion; Hildebran (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

Food Lion in Hildebran, NC seeks a Deli HMS Department Leader to support store operations, supervise deli bakery associates, and help meet financial and sales goals. You will train staff, ensure safety and sanitation, and foster a customer-friendly environment that reflects our brand culture.

Responsibilities include supervising in the absence of the Deli Manager, managing labor, controlling costs, and maintaining product quality and display standards to enhance the shopping experience.

Qualifications

• High school diploma or equivalent preferred.
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising.
• Effective communication, customer service, and selling skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements.
• Accreditation as a Certified Food Safety Manager or willingness to obtain within 90 days.

Responsibilities

• Oversee the Deli Bakery HMS department in the absence of the Deli Manager.
• Daily management of labor and coaching to achieve productivity.
• Provide leadership to promote a culture aligned with Brand Strategy.
• Support budgeted financial and operating results.
• Deliver friendly customer service and create a positive shopping experience.
• Maintain department appearance, safety, and sanitation standards.
• Monitor inventory shrink and coach associates to prevent losses.

Skills

Lead and manage a team

Store operations knowledge

Communication skills

Customer service

Willingness to learn multiple tasks

Problem solving

Age requirement compliance

Education

Certified Food Safety Manager or equivalent

Job description

Food Lion in Hildebran, NC seeks a Deli HMS Department Leader to support store operations, supervise deli bakery associates, and help meet financial and sales goals. You will train staff, ensure safety and sanitation, and foster a customer-friendly environment that reflects our brand culture.

Responsibilities include supervising in the absence of the Deli Manager, managing labor, controlling costs, and maintaining product quality and display standards to enhance the shopping experience.