Deli Bakery Supervisor - Store Ops & Customer Service

Food Lion; Morganton (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Food Lion in Morganton, NC is seeking a Deli Bakery HMS Department Leader to support store operations and drive sales goals. You will lead and coach associates, ensuring a positive customer experience while upholding Food Lion standards and safety guidelines.

The role requires strong communication, teamwork, and the ability to manage multiple tasks in a fast-paced retail environment. You will report to store leadership and contribute to overall store success.

Qualifications

• High school graduate or equivalent preferred.
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising techniques preferred.
• Effective communication, customer service, and selling skills.
• Ability to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job function.
• Must be accredited or obtain accreditation as Certified Food Safety Manager within 90 days.

Responsibilities

• Manage the Deli Bakery HMS Department in the absence of the Deli Manager.
• Labor management and coaching to meet productivity expectations.
• Provide leadership to promote Food Lion culture and brand strategy.
• Support achievement of budgeted financial and operating results.
• Maintain customer service and a positive shopping environment.
• Ensure department appearance, safety, and sanitation are maintained.
• Schedule to provide extraordinary customer service at all times.
• Adhere to policies and ensure regulatory compliance.

Skills

Leadership

Team management

Customer service

Communication

Education

High school diploma or equivalent

Tools

ACIS

Scheduling

CAO

Computer Based Training (CBT)

Job description

Food Lion in Morganton, NC is seeking a Deli Bakery HMS Department Leader to support store operations and drive sales goals. You will lead and coach associates, ensuring a positive customer experience while upholding Food Lion standards and safety guidelines.

The role requires strong communication, teamwork, and the ability to manage multiple tasks in a fast-paced retail environment. You will report to store leadership and contribute to overall store success.