Deli Bakery Lead — Drive Team & Customer Experience

Food Lion; Suffolk (VA); On-site; USD 52,000 - 64,000; Full time

Job summary

Food Lion Suffolk is seeking a supervisor for the Deli/Bakery HMS to support store operations and drive sales performance. You will coach associates, manage labor plans, and uphold brand standards while ensuring food safety and excellent customer service.

Lead by example in a fast-paced environment, maintaining department appearance and adherence to policies. Training will cover CBTs and safety protocols. This role emphasizes teamwork and operational excellence.

Qualifications

• High school graduate or equivalent preferred.
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising techniques.
• Effective communication, customer service, and selling skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements and obtain Food Safety accreditation within 90 days.

Responsibilities

• Manage the Deli Bakery HMS Department in the absence of the Deli Manager and supervise duties.
• Daily management of labor and coaching of associates to meet productivity goals.
• Provide leadership to promote Food Lion's brand culture and strategy.
• Support achievement of budgeted financial and operating results.
• Deliver friendly customer service and create a positive shopping experience.
• Ensure department appearance, safety, and sanitation are maintained.
• Adhere to company policies, guidelines, and procedures.

Skills

Team leadership

Store operations knowledge

Customer service

Communication skills

Problem solving

Education

High school diploma or equivalent

Food safety manager accreditation considered

Tools

ACIS

FM scheduling/CAO systems

Job description

Food Lion Suffolk is seeking a supervisor for the Deli/Bakery HMS to support store operations and drive sales performance. You will coach associates, manage labor plans, and uphold brand standards while ensuring food safety and excellent customer service.

Lead by example in a fast-paced environment, maintaining department appearance and adherence to policies. Training will cover CBTs and safety protocols. This role emphasizes teamwork and operational excellence.