Deli Bakery Lead - Operations and Customer Experience

Food Lion; Virginia Beach (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

Food Lion in Virginia Beach is seeking a Deli HMS Department supervisor to support store operations and help meet financial and sales goals.

You will lead a team, manage labor, coach associates, ensure food safety and sanitation, and deliver friendly, efficient service aligned with our Brand Strategy and Culture.

The role requires strong communication, adherence to policies, and commitment to customer satisfaction in a fast-paced deli environment.

Qualifications

• High school diploma or equivalent preferred.
• Ability to lead and coach a team in a retail setting.
• Strong communication and customer service skills.
• Familiarity with store operations and merchandising.
• Knowledge of safety and sanitation standards.
• Experience using store systems like ACIS and CAO.

Responsibilities

• In the absence of the Deli Manager, supervise deli bakery HMS operations.
• Oversee daily labor scheduling and coaching for productivity.
• Provide leadership to promote Food Lion culture and brand.
• Support achievement of budgeted financial and operating results.
• Ensure customer service and store appearance standards.
• Maintain safety, food safety, and regulatory compliance.

Skills

Team leadership

Customer service

Store operations

Communication skills

Problem solving

Safety compliance

Education

High School Diploma or GED

Tools

ACIS

CAO

Scheduling software

Inventory systems

Job description

Food Lion in Virginia Beach is seeking a Deli HMS Department supervisor to support store operations and help meet financial and sales goals.

You will lead a team, manage labor, coach associates, ensure food safety and sanitation, and deliver friendly, efficient service aligned with our Brand Strategy and Culture.

The role requires strong communication, adherence to policies, and commitment to customer satisfaction in a fast-paced deli environment.