Deli & Bakery Guest Experience Specialist

The Kroger Co.; Appleton (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. is seeking a deli team member to create outstanding customer experiences in-store. You will assist the department manager in meeting sales goals, ensure safe, clean conditions, and follow the Customer 1st strategy.

You will help customers with product knowledge and prepare deli items to order. Responsibilities include slicing meats, preparing bakery items, offering samples, stocking and labeling merchandise, and maintaining safety and quality standards throughout the shift.

Qualifications

• Retail or deli experience is a plus.
• Ability to follow directions and safety guidelines.
• Able to work in a fast-paced environment.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment by answering questions about products.
• Slice deli meats and cheeses to customer requests with proper equipment.
• Prepare deli/bakery/bistro items per customer requests.
• Offer product samples and inform customers of specials.
• Provide fresh products and correct portions to prevent shrink.
• Recommend deli/bakery/bistro items to meet customer needs.
• Use equipment according to company guidelines (refrigerators, slicers, ovens).
• Label, stock and inventory department merchandise.
• Report order/shipping discrepancies to the department manager.
• Adhere to food safety regulations and maintain proper temperatures.
• Report safety risks or accidents to management.
• Maintain safe, clean work environment.

Skills

Customer service

Communication skills

Teamwork

Stress management

Basic math

Job description

The Kroger Co. is seeking a deli team member to create outstanding customer experiences in-store. You will assist the department manager in meeting sales goals, ensure safe, clean conditions, and follow the Customer 1st strategy.

You will help customers with product knowledge and prepare deli items to order. Responsibilities include slicing meats, preparing bakery items, offering samples, stocking and labeling merchandise, and maintaining safety and quality standards throughout the shift.