Defense Solutions Engineer: AI, Cloud & DoW POCs

Salesforce; Chicago (IL); On-site; USD 113,330 - 210,910; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid parental leave

401(k)

Employee stock purchasing program

Job summary

Salesforce in Chicago is looking for a Solution Engineer to engage with military program offices and assist in delivering tailored Salesforce solutions. Ideal candidates will have 7+ years experience in CRM/SaaS, proficiency with Salesforce tools, and strong AI knowledge. This role will involve designing demos, running technical discovery sessions, and supporting compliance with DoW requirements. Salesforce is committed to creating a diverse workplace and offers a comprehensive benefits package.

Qualifications

• 7+ years of experience as a Solution or Sales Engineer for a CRM or SaaS company.
• Hands-on experience with Agentforce, Data Cloud, and Salesforce Platform.
• Practical knowledge of AI, LLMs, and agentic system design.
• Ability to run technical and business discovery.
• Familiarity with DoW compliance frameworks.
• Strong communication skills across various stakeholders.
• Ability to manage multiple pursuits simultaneously.
• U.S. citizenship required.

Responsibilities

• Engage directly with DoW customers to understand mission requirements.
• Map requirements to Salesforce portfolio.
• Design and deliver tailored demos for DoW use cases.
• Architect solutions for DoW environments.
• Articulate Salesforce's security and compliance posture.
• Support RFI/RFP responses with technical content.
• Partner with Account Executives for sales strategy.
• Build reusable POC assets for DoW customers.
• Provide customer insights to inform product messaging.

Skills

Solution Engineering

CRM experience

Agentforce knowledge

AI fluency

Communication skills

Cross-functional collaboration

Education

B.S. in Computer Science, Software Engineering, or MIS

Tools

Salesforce Platform

SQL

Python

Job description

Salesforce in Chicago is looking for a Solution Engineer to engage with military program offices and assist in delivering tailored Salesforce solutions. Ideal candidates will have 7+ years experience in CRM/SaaS, proficiency with Salesforce tools, and strong AI knowledge. This role will involve designing demos, running technical discovery sessions, and supporting compliance with DoW requirements. Salesforce is committed to creating a diverse workplace and offers a comprehensive benefits package.