Defense Account Manager – Maritime Tech (Remote)

Greenroom Robotics Pty; United States; Remote; USD 95,000 - 170,000; Full time

Benefits offered by this job

Competitive base salary

Commission eligible

Company bonus potential

Health insurance

401(k) plan

Job summary

Greenroom Robotics is seeking an experienced United States Account Manager to own and grow relationships with defense agencies, primes and program partners. You will lead Customer Success for your portfolio and leverage trusted access within existing accounts to reach new mission areas and budgets.

This role requires building forecasts, managing budgets, and coordinating with Delivery, Operations and Finance, with travel up to 50% as needed.

Qualifications

• Experience managing defense, government or complex enterprise accounts with growth.
• Strong stakeholder management across multiple groups.
• Experience with long sales cycles and procurement processes.
• Ability to translate technical/operational issues into actions.
• Experience owning budgets, forecasts or revenue targets.
• Good judgement, communication and attention to detail.
• Capable of independent work while coordinating with engineering, Operations and leadership.
• Willingness to travel up to 50%.
• Relevant degree or equivalent practical experience.

Responsibilities

• Own and grow the relationship for a portfolio of United States defense customers and partners.
• Understand each account's priorities, environment, and objectives.
• Lead Customer Success end to end from delivery through fleet, upsell and renewal.
• Identify renewal, expansion and upsell opportunities within accounts.
• Own commercial management including budgets and revenue reporting.
• Build a forecast and pipeline view for account growth.
• Collaborate with Operations program management during vessel installs.
• Track contractual commitments, milestones and actions.
• Prepare and lead customer business reviews and executive briefings.
• Represent Greenroom with defense customers at sites and events.
• Capture customer insight to inform product and strategy.
• Help shape systems and cadence for a growing defense portfolio.

Skills

Defense/government accounts

Stakeholder management

Long sales cycles

Translate technical issues

Budgets/forecasts

Judgement & communication

Independent cross-team work

Willingness to travel

Relevant degree / experience

Education

Bachelor’s degree or equivalent

Job description

Greenroom Robotics is seeking an experienced United States Account Manager to own and grow relationships with defense agencies, primes and program partners. You will lead Customer Success for your portfolio and leverage trusted access within existing accounts to reach new mission areas and budgets.

This role requires building forecasts, managing budgets, and coordinating with Delivery, Operations and Finance, with travel up to 50% as needed.