Deduction Analyst | Analyze Deductions & Improve Processes

trovebrands; Lehi (UT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k with match

Paid Time Off

Maternity/Paternity leave

Indoor sports court

On-site fitness center

Yoga studio

Nap/Meditation room

Job summary

Trove Brands is seeking a Deduction Analyst to investigate and resolve customer deductions, including chargebacks, returns, promotional allowances, and payment discrepancies. This role collaborates with Sales, Customer Service, Logistics, Fulfillment, and external partners to ensure accurate documentation and timely resolution.

You will generate deduction reports, identify trends, support compliance, and help strengthen accounts receivable accuracy while contributing to process improvements and

Qualifications

• Experience in deductions, accounts receivable, finance, or related function.
• Strong analytical and problem-solving skills with ability to investigate discrepancies.

Responsibilities

• Investigate, analyze, and resolve customer deductions, including chargebacks, returns, promotional allowances, and other payment discrepancies.
• Maintain accurate and detailed documentation of deductions, root causes, supporting information, and resolution activities.
• Partner cross-functionally with Sales, Customer Service, Logistics, and Fulfillment teams, as well as external customers, to research and resolve deduction disputes.
• Generate and analyze deduction reports to identify trends, recurring issues, and opportunities to reduce future deductions.
• Identify and implement process improvements that increase efficiency and accuracy of deduction management and resolution.
• Support onboarding of new vendors and fulfillment partners by developing SOPs, compliance requirements, and resources.

Skills

Deductions & AR

Analytical skills

Root cause analysis

Documentation

Cross-functional comms

Organization

Job description

Trove Brands is seeking a Deduction Analyst to investigate and resolve customer deductions, including chargebacks, returns, promotional allowances, and payment discrepancies. This role collaborates with Sales, Customer Service, Logistics, Fulfillment, and external partners to ensure accurate documentation and timely resolution.

You will generate deduction reports, identify trends, support compliance, and help strengthen accounts receivable accuracy while contributing to process improvements and