Deduction Analyst

Quest Oracle Community; Chesterfield, Northern (MO, KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Stryker Corporation in the United States is seeking a Deductions Analyst in Finance/Accounting to ensure revenue recognition accuracy by analyzing and resolving retail customer deductions and promotional allowances. You will document outcomes in the Deduction Management System and drive improvements to reduce financial exposure.

The role emphasizes root-cause analysis and cross-functional teamwork with Sales, Customer Service, Operations and IT, supporting cost-saving initiatives and robust

Qualifications

• Bachelor's degree in Accounting, Finance, Business, or related field.

Responsibilities

• Investigate, validate, and resolve retail customer deductions using supporting documents (invoices, POs, remittances, shipment records).
• Investigate, validate and resolve deductions related to promotional allowances to ensure charges align with plan.
• Document and maintain audit-ready records of all deduction activity in the Deduction Management System.
• Collaborate with Sales, Customer Service, Operations and IT to identify root causes and implement corrective actions.
• Manage accruals for promotional allowances and outstanding deductions.
• Lead or contribute to continuous improvement projects to streamline deduction resolution and reduce write-offs.
• Prepare documentation for invalid deductions and communicate with customers to facilitate resolution and reimbursement.
• Perform reconciliations and verify deduction data against system reports to ensure financial accuracy.

Skills

Analytical thinking

Cross-functional collaboration

Project management

Process improvement

Education

Bachelor's degree in Accounting, Finance, Business, or related field

Tools

NetSuite

SAP

Oracle

Excel

Power BI

Tableau

Job description

Description:

Job Title: Deductions Analyst

Department: Finance/Accounting

Reports To: Corporate Accounting Manager

FLSA Status: Exempt

Travel: 10%

Job Summary

The Deduction is responsible for driving accuracy in revenue recognition, minimizing financial exposure from customer deductions (highly retail customers), and identifying root causes to prevent recurring issues. This role not only manages the deduction resolution process but also leads and supports continuous improvement initiatives and cost reduction efforts across their area. The ideal candidate will bring a strong analytical background, a proactive mindset, and experience managing cross-functional projects aimed at improving efficiency and driving sustainable cost savings.

Essential Duties & Responsibilities

• Investigate, validate, and resolve retail customer deductions through comprehensive analysis of supporting documents, including invoices, POs, remittances, and shipment records.
• Investigate, validate and resolve deductions related to promotional allowance programs to ensure charge falls within plan.
• Document and maintain clear, audit-ready records of all deduction activity in the Deduction Management System.
• Proactively identify recurring issues or trends in deductions; collaborate with Sales, Customer Service, Operations, and IT teams to recommend and implement corrective actions.
• Manage accrual process for promotional allowances program and outstanding deductions.
• Lead or contribute to continuous improvement projects focused on streamlining the deduction management process and enhancing overall Accounts Receivable performance.
• Prepare detailed documentation for invalid deductions and communicate directly with customers to facilitate resolution and reimbursement.
• Drive resolution of open items within target timelines, ensuring alignment with key performance indicators and business unit financial goals.
• Partner with internal stakeholders to understand customer compliance guidelines and minimize preventable deductions.
• Conduct root cause analysis on deduction activity to uncover process gaps, inefficiencies, or revenue leakage.
• Support and/or lead cost reduction initiatives by identifying opportunities to improve cash flow and reduce write-offs.
• Manage or assist in cross-functional projects that impact deduction resolution, or customer claims processing.
• Perform reconciliations and validate deduction data against system reports to ensure financial accuracy.
• Maintain accurate records and adhere to company policies for retention and compliance.
• All other duties as assigned.

Qualifications

Education Requirement/Work Experience

• Bachelor's degree in Accounting, Finance, Business, or a related field is a plus.
• Minimum of 5 years of progressive experience in Accounts Receivable, Deduction Management, or related financial operations. Experience with retail customers is a plus.
• Demonstrated success in leading or supporting process improvement or cost savings initiatives.
• Proven ability to manage and execute projects that deliver measurable financial or operational outcomes.
• Strong understanding of accounting principles and ERP systems (NetSuite, SAP, Oracle, etc.).
• Advanced proficiency in Microsoft Excel; experience with data analysis tools (Power BI, Tableau) is a plus.
• Excellent interpersonal and communication skills with the ability to influence across departments and external partners.
• Strong organizational and prioritization skills; capable of managing multiple deadlines in a fast-paced environment.
• Self-starter with a continuous improvement mindset and the ability to challenge the status quo constructively.
• Manufacturing industry experience preferred.

Computer Skills

To perform this job successfully, an individual should be proficient with Microsoft Office -- MS Word, Excel, PowerPoint. NetSuite experience a plus.

Core Values

Our core values define how we work and what we expect from every associate. The ideal candidate will consistently demonstrate these values in performing the responsibilities of this role. Each core value represents essential behaviors and competencies aligned with the duties and qualifications of the position.

Accountability We take full responsibility for our actions and outcomes, ensuring transparency and trust with our stakeholders, customers, associates, and the environment. Competencies: Problem Solving, Decision Making, Planning & Organizing, Resilience, Time Management/Prioritization and Learning Agility

Innovation We champion creativity and collaboration, continually striving to deliver groundbreaking solutions that transform our industry and exceed expectations. Competencies: Creativity & Curiosity, Continuous Improvement, Vision & Strategic Thinking, and Collaboration & Teamwork

Integrity We uphold the highest ethical standards of honesty, transparency, and ethical behavior in every decision and action, fostering trust at all levels in our organization. Competencies: Honesty, Consistency & Dependability and Commitment to Excellence

Adaptability We embrace change agility and resilience, staying flexible and proactive in a constantly evolving world. Competencies: Communication, Results Oriented and Flexibility

Caring We prioritize the well-being of our people, communities, and business partners, recognizing that their success and happiness are vital to our own. Competencies: Organizational Savvy, Risk Management, Compliance, Diversity, and Empathy

Passion We are driven by a relentless pursuit of excellence, demonstrating determination to succeed while maintaining humility and respect for others. Competencies: Commitment, Persistence & Tenacity, Humility and Respect

The above statements are intended to describe the general nature and level of work being performed by those assigned to a particular position. This document in no way states or implies that this is as an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed. The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper.