Deck Ambassador

British Swim School; Downingtown (Chester County); On-site; USD 19,286 - 22,041; Part time

Benefits offered by this job

On-the-job training

Opportunities for advancement

Paid training

Referral program

Job summary

A local swim instruction organization is seeking a passionate Ambassador to enhance customer experience poolside. Key responsibilities include setup, checking water conditions, and assisting swim instructors. Ideal candidates should have strong communication skills and a background in customer service or education. This role offers flexible scheduling and opportunities for professional development.

Qualifications

• 1+ years of customer service experience preferred.
• Experience working with students desirable.
• Background in physical education or related fields is a plus.

Responsibilities

• Setting up and breaking down the pool deck area.
• Checking water chemistry and temperature prior to lessons.
• Welcoming students and parents/guardians.

Skills

Excellent interpersonal communication

Organizational skills

Responsible demeanor

Job description

We are seeking a passionate and enthusiastic Ambassador to join our team. The "Deck Ambassador" works poolside at our swim school. This position plays a critical role in providing an excellent customer experience.

Your Typical Responsibilities:

• Setting up and breaking down the pool deck area before and after each shift.
• Checking water chemistry and temperature prior to swim lessons.
• Welcoming students and parents/guardians to the pool deck area.
• Answering customers' questions about their account, their child’s progress, or about the program.
• Assist swim instructors and managers when needed during swim lessons.
• Post media content and monitor social media platforms.
• Work closely with other swim school staff to ensure seamless customer service.

Minimum Qualifications:

• Excellent interpersonal communication and organizational skills.
• Have a responsible and professional demeanor.

Preferred Qualifications:

• 1+ years of customer service experience
• Previous experience working with students is highly desirable
• A background in physical education, health club operations, or related fields is preferred.

Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics.

Our mission is “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”.

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Expected hours: 12 – 20 per week

• On-the-job training
• Opportunities for advancement
• Paid training
• Referral program

Working at British Swim School is more than just a job; it’s a chance to create a lasting impact that could change a child's life.

We offer a safe and happy work environment, flexible work schedules, and competitive pay.

Opportunities for professional growth and development are available.