Debt Recovery Specialist — Paid Training & Growth

Wilber Group; Bloomington (IL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Free breakfast three times a week

Tuition reimbursement

401k retirement plan

Wellness programs

Job summary

Wilber Group in Bloomington, IL is hiring Collectors for our Recovery team. No prior insurance knowledge is required; we provide comprehensive training. The role involves taking and placing calls, negotiating repayment plans, and recovering assets for clients.

Starting base pay is $19.00 per hour, or $21.00 per hour if bilingual in Spanish, plus uncapped commissions and potential bonuses. Benefits include 401k, wellness programs, tuition reimbursement, and community involvement opportunities.

Qualifications

• No prior insurance knowledge required.
• Willing to learn and complete training.

Responsibilities

• Make outbound calls to customers/debtors informing of claim filed against them.
• Provide clarity on filed claims and answer inquiries from customers.
• Accurately process payments via card and ACH (electronic check payment).
• Accurately notate files of conversations had and payments received.
• Negotiate repayment and financial plans to recover assets for clients.
• Learn and apply provided materials on company software, applicable laws and statutes, and industry standards to ensure compliance and optimize recovery.
• Ability to ensure physical presence at assigned location.

Skills

Self-driven

Trainable

Professional

Job description

Wilber Group in Bloomington, IL is hiring Collectors for our Recovery team. No prior insurance knowledge is required; we provide comprehensive training. The role involves taking and placing calls, negotiating repayment plans, and recovering assets for clients.

Starting base pay is $19.00 per hour, or $21.00 per hour if bilingual in Spanish, plus uncapped commissions and potential bonuses. Benefits include 401k, wellness programs, tuition reimbursement, and community involvement opportunities.