Bilingual Collections Recovery Specialist (EN/ES) High Pay

Cawley & Bergmann, Llc; Jacksonville (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Uncapped bonuses

Bi-weekly pay

Paid training

Health insurance

401(k)

Job summary

Cawley & Bergmann, LLC is seeking a Bilingual Collections Recovery Specialist in Jacksonville, FL. The role manages our phone lines to recover outstanding balances from consumers in a full-time, on-site position.

The position offers a competitive base pay with uncapped monthly bonuses, paid training, and bi-weekly pay. Benefits include health insurance, dental, vision, PTO, and a 401(k). Join a collaborative, high-energy office that values you and your career growth.

Qualifications

• Bilingual English/Spanish required or strongly preferred.
• Strong communication and negotiation skills.
• Professional phone etiquette and daily phone usage.
• Motivation to meet targets and earn bonuses.
• Reliability and willingness to learn and improve.

Responsibilities

• Respectfully and professionally speak with consumers about their balances and collect payments.
• Promptly answer inbound calls and make outbound calls.
• Provide solid customer service and clear communication.
• Help find effective solutions and negotiate payment arrangements.
• Accurately update information in the computer system.
• Contribute to meeting individual and team performance goals.

Skills

Bilingual English/Spanish

Communication skills

Negotiation skills

Phone etiquette

Reliability

Job description

Cawley & Bergmann, LLC is seeking a Bilingual Collections Recovery Specialist in Jacksonville, FL. The role manages our phone lines to recover outstanding balances from consumers in a full-time, on-site position.

The position offers a competitive base pay with uncapped monthly bonuses, paid training, and bi-weekly pay. Benefits include health insurance, dental, vision, PTO, and a 401(k). Join a collaborative, high-energy office that values you and your career growth.