Debt Recovery & Negotiation Specialist

Prosperity Bank; Victoria (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Prosperity Bank in Victoria, TX seeks a Recovery Specialist to pursue collection of charged-off loans via phone and occasional in-person meetings. You will perform skip tracing, negotiate workout or settlement terms, file lawsuits, and manage asset searches and collateral disposition under the Special Assets Recovery Manager.

The role requires strong English communication, solid MS Office skills, and the ability to work independently while maintaining confidentiality and professionalism in all

Qualifications

• Ability to fluently communicate in English
• Moderate computer application skills; including Microsoft Office products such as Word, Excel, and PowerPoint
• Excellent written and verbal communication skills
• Demonstrated ability to make appropriate judgments and decisions with limited guidance
• Ability to work independently with minimal supervision
• Ability to quickly assess problem loan and deposit account situations and implement solutions to resolve same
• Maintain professionalism when communicating with borrowers and others
• Demonstrated ability to resolve conflicts and implement effective negotiation skills
• Good organizational skills, or ability to prioritize and complete various tasks within deadlines
• Ability to multi-task.

Responsibilities

• Locate and contact charge-off debtors to arrange repayment
• Negotiate loan workout or settlement terms with debtors
• Monitor payment arrangements to ensure adherence to agreed terms
• Pursue suit-worthy debtors through litigation including Small Claims Court
• Conduct asset searches and locate non-exempt property for execution
• Monitor Judgments for renewal
• Prepare debt cancellation and 1099-C requests for settled or time-barred accounts
• Monitor bankruptcy proceeds in connection with assigned accounts
• Assign repossessions and monitor agency process on assignments
• Document all collection efforts in Akuvo collection system
• Maintain discretion and confidentiality in handling sensitive data
• Other duties as needed or required

Skills

Fluent English

MS Office

Written communication

Verbal communication

Judgment and decision making

Independent work

Problem solving

Multitasking

Education

High School diploma or equivalent

Associate degree or Bachelor’s degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Prosperity Bank in Victoria, TX seeks a Recovery Specialist to pursue collection of charged-off loans via phone and occasional in-person meetings. You will perform skip tracing, negotiate workout or settlement terms, file lawsuits, and manage asset searches and collateral disposition under the Special Assets Recovery Manager.

The role requires strong English communication, solid MS Office skills, and the ability to work independently while maintaining confidentiality and professionalism in all