Loan Recovery & Growth Specialist

JSC Federal Credit Union; Town of Texas (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Wellby Financial in Houston is seeking a Sales and Recovery Specialist to drive lending sales and recover charged-off funds. You will engage with members via digital applications and outbound calls, negotiate repayment plans, and cross-sell loan products and protections.

The role requires 3–5 years in financial services or sales, strong communication skills, and may require an NMLS license. This is a full-time, on-site position with growth opportunities.

Qualifications

• High School Diploma or equivalent required.
• Minimum 3–5 years financial services or sales experience.
• Ability to obtain a Nationwide Multistate Licensing System (NMLS) license.
• Bilingual preferred; Bondable For All Candidates: This is a Full-Time, Hourly (non-exempt) role.

Responsibilities

• Deliver an outstanding lending experience through inbound digital application fulfillment, outbound sales calls and recovery of funds from charged-off accounts.
• Cross-sell aftermarket lending products including GAP insurance, extended warranties, credit life and disability insurance.
• Proactively identify member needs and recommend relevant lending solutions to meet goals.
• Maintain a pipeline of loans and communicate underwriting decisions with a sales mindset.

Skills

Sales experience

Lending products knowledge

Communication skills

Interpersonal skills

Negotiation

Cross-selling

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Wellby Financial in Houston is seeking a Sales and Recovery Specialist to drive lending sales and recover charged-off funds. You will engage with members via digital applications and outbound calls, negotiate repayment plans, and cross-sell loan products and protections.

The role requires 3–5 years in financial services or sales, strong communication skills, and may require an NMLS license. This is a full-time, on-site position with growth opportunities.