Debt Recovery & Negotiation Specialist

Rolfe-; Jacksonville (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Job summary

Rolfe- is a debt collection law firm seeking a full‑time specialist to manage delinquent accounts. You will locate debtors, negotiate payment plans, and guide borrowers toward workable workout options.

The role requires persistence, strong communication, and the ability to multitask under tight deadlines. Ideal candidates have at least 2 years in debt collection, proficiency with MS Office and database software, and a track record of resolving conflicts while maintaining accurate debtor files.

Qualifications

• Minimum 2 years experience collecting debt.
• Intermediate skills using MS Office and database software.
• Demonstrated skill in negotiating and resolving conflicts.
• Ability to speak persuasively and listen critically.
• Ability to multi-task and meet tight deadlines.
• Prioritize multiple tasks to ensure the successful completion of each debt collection attempt.

Responsibilities

• Manage multiple judgment accounts for debt collection efforts.
• Locate and contact debtors about outstanding judgments.
• Negotiate payment arrangements and assist borrowers with workout options.
• Report address changes and maintain files regarding debtors for correct and current contact information.
• Skip Trace for location and asset identification.

Skills

Debt collection

Negotiation

Communication

Time management

Persuasive speaking

Education

High school or equivalent

Tools

MS Office

Database software

Job description

Rolfe- is a debt collection law firm seeking a full‑time specialist to manage delinquent accounts. You will locate debtors, negotiate payment plans, and guide borrowers toward workable workout options.

The role requires persistence, strong communication, and the ability to multitask under tight deadlines. Ideal candidates have at least 2 years in debt collection, proficiency with MS Office and database software, and a track record of resolving conflicts while maintaining accurate debtor files.