Dealer Success & Training Architect

Capital One Group; Chicago (IL); Presencial; USD 110.000 - 125.000; Jornada completa

Descripción de la vacante

Capital One in Chicago seeks a Dealer Success Manager to act as a strategic consultant and customer-centric partner for auto dealers, aligning efforts with the POD team to drive success and ROI. You will lead training, adoption, and expert support to maximize platform value and business impact.

The role involves frequent dealer visits, close collaboration across levels, and a focus on process improvements to support the Capital One Sales Process.

Formación

• High School diploma or equivalent required.
• 1 year of experience in Process Management.
• 1 year of experience in Relationship management.

Responsabilidades

• Strategic POD partnership with ASM and POD team to develop and execute market strategies and unified sales goals.
• Drive sales enablement and retention for Navigator Platform and own the adoption and retention lifecycle.
• Provide SME on processes and Navigator Platform; troubleshoot product/process issues.
• Conduct frequent in-market dealership visits to foster relationships and educate stakeholders.

Educación

High School diploma

Bachelor's Degree

Descripción del empleo

Capital One in Chicago seeks a Dealer Success Manager to act as a strategic consultant and customer-centric partner for auto dealers, aligning efforts with the POD team to drive success and ROI. You will lead training, adoption, and expert support to maximize platform value and business impact.

The role involves frequent dealer visits, close collaboration across levels, and a focus on process improvements to support the Capital One Sales Process.