Dealer Success & Operations Liaison

Viking Range LLC; Buford (GA); Sur place; USD 55 000 - 85 000; Plein temps

Résumé du poste

Composition Brands is seeking a dynamic Dealer Support Specialist to back our dealer network in partnership with DSMs. You will ensure a frictionless experience through proactive engagement and strong operational support.

You will process orders, track shipments, respond to dealer inquiries, and coordinate cross-functionally with operations, sales, and logistics. Travel may be occasional for training and meetings.

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• 5+ years in inside sales, sales support, or account management (B2B/dealer-distributor preferred).
• Strong written and verbal communication skills.

Responsabilités

• Process orders, track shipments, chase lead times and ETAs.
• Coordinate with operations and finance for order release, billing, and freight issues.
• Respond to dealer inquiries (product, pricing, specs, inventory).
• Coordinate samples as needed.
• Act as the go-to resource for dealers with a responsive, can-do attitude.
• Conduct regular phone/email check-ins with the DSMs to identify opportunities and keep them updated on their accounts.
• Align and communicate efforts across sales, marketing, operations, and logistics.
• Assist DSMs with administrative needs around the Buying Groups.

Connaissances

Written communication

Verbal communication

CRM experience

Attention to detail

Adaptability

Problem solving

Reliability

Formation

Bachelor’s degree in Business, Marketing, or related field

Outils

Microsoft Office

SharePoint

CRM/WMS

Description du poste

Composition Brands is seeking a dynamic Dealer Support Specialist to back our dealer network in partnership with DSMs. You will ensure a frictionless experience through proactive engagement and strong operational support.

You will process orders, track shipments, respond to dealer inquiries, and coordinate cross-functionally with operations, sales, and logistics. Travel may be occasional for training and meetings.