Dealer Success & Enablement Lead

Capital One; Plano (TX); On-site; USD 110,000 - 125,000; Full time

Job summary

Capital One in Plano, TX seeks a Dealer Success Manager (DSM) to act as a strategic consultant and partner to auto dealers. You will drive Navigator Platform adoption, lead training, and influence ROI conversations to maximize value.

Travel up to 50% within the U.S.; 1 year in process and relationship management; high school diploma or equivalent. Plano salary range $109,900–$125,400 per year with benefits and incentives.

Qualifications

• High School diploma, GED or equivalent certification
• At least 1 year of experience in Process Management
• At least 1 year of experience in Relationship management
• Bachelor's degree preferred
• 2+ years of experience in Process Management
• 2+ years of experience in Relationship management

Responsibilities

• Strategic POD Partnership: Collaborate with the Area Sales Manager and POD team members to develop market strategies and achieve sales goals.
• Sales Enablement and Retention Cycle Ownership: drive success by contributing to POD's sales for Navigator Platform and owning adoption and retention lifecycle.
• Product and Process troubleshooting related to Navigator Platform.
• Frequent in-market visits to dealerships to foster relationships and enablement.

Skills

Process management

Relationship management

Education

Bachelor's degree

Job description

Capital One in Plano, TX seeks a Dealer Success Manager (DSM) to act as a strategic consultant and partner to auto dealers. You will drive Navigator Platform adoption, lead training, and influence ROI conversations to maximize value.

Travel up to 50% within the U.S.; 1 year in process and relationship management; high school diploma or equivalent. Plano salary range $109,900–$125,400 per year with benefits and incentives.