Dealer Services Pro II - Auto Client Success

Cox Enterprises, Inc.; Grantville (PA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Benefits starting Day 1

Generous PTO and paid holidays

401(k) with company match up to 8%

Career growth opportunities within Cox

Job summary

Manheim, part of the Cox Automotive family, is hiring a Dealer Services Specialist II to serve as the primary contact for dealer clients and to support the auction and vehicle sales process. You will build strong relationships, provide pricing guidance, and coordinate with internal teams to ensure vehicles are ready for auction.

The role emphasizes problem-solving, multitasking, and delivering exceptional customer experiences. Bilingual English/Spanish candidates are encouraged to apply.

Qualifications

• 3+ years in customer service, sales support, automotive, auction, or dealership experience.
• Strong communication and problem-solving skills.
• Able to multitask in a fast-paced environment.
• Bilingual English/Spanish candidates encouraged to apply.

Responsibilities

• Serve as the primary point of contact for dealer clients.
• Build strong customer relationships and provide consultative support.
• Assist dealers through the auction and vehicle sales process.
• Support sale day activities and represent dealer accounts.
• Provide guidance on vehicle pricing, valuations, and reconditioning opportunities.
• Coordinate with internal teams to ensure vehicles are ready for auction.
• Deliver solutions and create a seamless customer experience.

Skills

Customer service

Sales support

Communication

Problem solving

Multitasking

Bilingual English/Spanish

Job description

Manheim, part of the Cox Automotive family, is hiring a Dealer Services Specialist II to serve as the primary contact for dealer clients and to support the auction and vehicle sales process. You will build strong relationships, provide pricing guidance, and coordinate with internal teams to ensure vehicles are ready for auction.

The role emphasizes problem-solving, multitasking, and delivering exceptional customer experiences. Bilingual English/Spanish candidates are encouraged to apply.