Auction Day Dealer Support Specialist II

Cox Enterprises, Inc.; Mount Juliet (TN); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Referral bonuses

30+ days of paid vacation and company

Great healthcare benefits

10 days of free child or senior care

Generous 401(k) with up to 8% company

Employee discounts

Great coworkers

Job summary

Cox Automotive's Manheim is hiring a Dealer Services Specialist II to be the go-to partner for our dealer clients during auctions and vehicle sales.

You'll build relationships, coordinate with internal teams, and offer consultative guidance on marketplace tools, pricing, and services to improve the dealer's auction experience. This role combines hands-on support with a client‑facing approach.

Qualifications

• High school diploma or GED with 3 years of related experience.
• Degree, certification, or 5 years of related experience accepted as alternative.
• Strong communication and interpersonal skills.
• Ability to sit or stand for prolonged periods and lift up to 15 pounds.
• Vision: color perception and distance judgment.

Responsibilities

• Representing the dealer sales lane on sale days.
• Promoting Manheim's products and services.
• Helping dealers get vehicles ready for auction.
• Negotiating bids, consulting on pricing, and offering reconditioning advice.
• Solving problems and being the friendly face our clients count on.
• Building strong client relationships and providing consultative support.

Skills

Communication

Interpersonal skills

Education

High school diploma or GED

Degree or certification

Job description

Cox Automotive's Manheim is hiring a Dealer Services Specialist II to be the go-to partner for our dealer clients during auctions and vehicle sales.

You'll build relationships, coordinate with internal teams, and offer consultative guidance on marketplace tools, pricing, and services to improve the dealer's auction experience. This role combines hands-on support with a client‑facing approach.