Dealer Relations & Support Specialist II

Cox Enterprises, Inc.; Grantville (PA); Sur place; USD 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

Benefits starting Day 1

401(k) with company match

Generous PTO and paid holidays

Career growth opportunities within Cox

Collaborative team culture

Résumé du poste

Manheim, part of the Cox Automotive family, is seeking a Dealer Services Specialist II in Grantville, PA. You will be the primary contact for dealer clients and help guide them through the auction process, pricing insights, and reconditioning opportunities.

You will build strong relationships, provide consultative support, and coordinate with internal teams to ensure vehicles are auction-ready, delivering a seamless customer experience and driving successful outcomes.

Qualifications

• 3+ years of related customer service, sales support, automotive, auction, or dealership experience.
• Strong communication and problem-solving skills.
• Ability to multitask and adapt in a fast-paced environment.
• Auction or dealership experience is a plus.
• Bilingual English/Spanish candidates are encouraged to apply.

Responsabilités

• Serve as the primary point of contact for dealer clients
• Build strong customer relationships and provide consultative support
• Assist dealers through the auction and vehicle sales process
• Support sale day activities and represent dealer accounts
• Provide guidance on vehicle pricing, valuations, and reconditioning opportunities
• Coordinate with internal teams to ensure vehicles are ready for auction
• Deliver solutions and create a seamless customer experience

Connaissances

Customer service

Sales support

Communication

Problem solving

Multitasking

Bilingual English/Spanish

Description du poste

Manheim, part of the Cox Automotive family, is seeking a Dealer Services Specialist II in Grantville, PA. You will be the primary contact for dealer clients and help guide them through the auction process, pricing insights, and reconditioning opportunities.

You will build strong relationships, provide consultative support, and coordinate with internal teams to ensure vehicles are auction-ready, delivering a seamless customer experience and driving successful outcomes.