Auction Day Support Specialist — Dealer Services

Cox Enterprises, Inc.; Mount Juliet (TN); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Referral bonuses

30+ days paid vacation and company HOL

Great healthcare benefits

Care.com child/senior care benefit

401(k) with up to 8% match

Employee discounts

Team-oriented culture

Job summary

Manheim, part of the Cox family, seeks a Dealer Services Specialist II to be the primary contact for dealer clients. You will guide them through auction day, promote Manheim offerings, and ensure smooth preparation and execution of vehicles for sale.

The role emphasizes consultative support, relationship building, and ownership from start to finish, with a focus on delivering a high-quality auction experience.

Qualifications

• Requires HS diploma or GED and 3 years of related field experience; alternative is degree/certification or 5 years experience.
• Strong communication and interpersonal skills; ability to work in a fast-paced team.

Responsibilities

• Represent the dealer sales lane on sale days.
• Promote Manheim's products and services.
• Help dealers get vehicles ready for auction.
• Negotiate bids, advise on pricing, and offer reconditioning guidance.
• Resolve issues and be the friendly face clients rely on.

Skills

Strong communication

Interpersonal skills

Problem solving

Relationship building

Bilingual English/Spanish

Education

High school diploma or GED

Equivalent mix: degree/certification or 5 years experience

Job description

Manheim, part of the Cox family, seeks a Dealer Services Specialist II to be the primary contact for dealer clients. You will guide them through auction day, promote Manheim offerings, and ensure smooth preparation and execution of vehicles for sale.

The role emphasizes consultative support, relationship building, and ownership from start to finish, with a focus on delivering a high-quality auction experience.