Dealer Relations & Commercial Sales Support Specialist

0101 The Huntington National Bank; Dallas (TX); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Huntington is seeking an administrative support professional in Dallas to handle dealer service inquiries, support day-to-day dealer interactions, and maintain dealer accounts. The role emphasizes accurate documentation, customer service, and relationship building across bank products and services.

Responsibilities include handling complex account questions, supporting sales efforts with paperwork, and training others on systems.

Qualifications

• High School Diploma or GED required.
• 3 years in a clerical support role required.

Responsibilities

• Answer dealer service phone line and resolve inquiries about accounts and applications.
• Manage day-to-day activities and interaction between the dealer client and Huntington.
• Establish, document, and maintain dealer relationships and servicing.
• Advise on bank products and services to internal and external stakeholders.
• Identify, research, analyze, and resolve complex account problems.
• Assist sales or officers by processing and maintaining complete documentation including financial statements.
• Prepare presentations, memo content, and other client-related correspondence.
• Maintain up-to-date knowledge and train others on products, services, systems, and related technology.
• Make routine decisions in the absence of an officer.

Skills

Customer service

Written communication

Verbal communication

Organizational skills

Analytical skills

Multi-tasking

Education

High school diploma or GED

Job description

Huntington is seeking an administrative support professional in Dallas to handle dealer service inquiries, support day-to-day dealer interactions, and maintain dealer accounts. The role emphasizes accurate documentation, customer service, and relationship building across bank products and services.

Responsibilities include handling complex account questions, supporting sales efforts with paperwork, and training others on systems.