Commercial & Indirect Sales Support, Auto Finance

Huntington Bank; Farmers Branch (TX); On-site; USD 52,000 - 64,000; Full time

Job summary

A financial institution in Farmers Branch, TX is seeking a skilled support staff member for the Auto Finance department. This role involves providing exceptional customer service to dealer partners and internal staff, maintaining and developing quality relationships, and handling complex account issues. Candidates should possess a high school diploma and at least 3 years in a clerical support role. Strong organizational and analytical skills are crucial, as well as proficiency in customer service and communication. Flexible office work arrangements may be available.

Qualifications

• 3 years in a clerical support role required.
• Strong analytical skills with experience in financial analysis.
• Ability to build and expand quality customer relationships.

Responsibilities

• Provides administrative support and resolves dealer inquiries.
• Maintains dealer relationships and advises on bank products.
• Compiles information and prepares correspondence for clients.
• Prepare presentations and correspondence for clients and internal staff.

Skills

Customer service

Communication skills

Organizational skills

Analytical skills

PC and internet proficiency

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Commercial & Indirect Sales Support, Auto Finance page is loaded## Commercial & Indirect Sales Support, Auto Financeremote type: Officelocations: Farmers Branch, TXtime type: Full timeposted on: Posted Yesterdayjob requisition id: R0068324# **Description**The Auto Finance Commercial and Indirect Sales Support, located in Dallas, Texas, provides Simply the Best customer service at all times to our dealer partners and internal sales staff.Duties & Responsibilities:* Provides administrative support, including answering dealer service phone line and resolving dealer inquires in reference to account and application questions.* Responsible for the day-to-day activities and interaction between the dealer client and Huntington.* Responsible for the establishment, documentation, and maintenance and servicing of the dealer relationship.* Fosters and develops internal and external relationships including advising and counseling on bank products and services.* Responsible for identifying, researching, analyzing, and resolving complex problems with accounts.* Assists the sales function or an officer by processing and maintaining complete and accurate documentation including financial statements* Compiles information composes presentations and/or memos and prepares other correspondence that will be presented to clients, officers, attorneys, agencies and others.* Maintains up-to-date knowledge and may train others on products, services, departmental systems, and related technology.* Makes routine decisions in the absence of an officer.* Performs other duties as assigned.Basic Qualifications:* High School Diploma or GED required* 3 years in a clerical support role requiredPreferred Qualifications:* Excellent in customer service, highly motivated, focused, and goal oriented* Excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor* Strong organizational skills with attention to detail, planning and follow-up* Strong analytical skills with experience with financial analysis* Experience with commercial Treasury management maintenance* Ability to build and expand quality internal and external customer relationships* Ability to multi-task* PC and internet proficiency**Exempt Status: (Yes** = not eligible for overtime pay) (**No** = eligible for overtime pay)No**Workplace Type:**OfficeOur Approach to **Office** Workplace TypeCertain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.Huntington is an Equal Opportunity Employer.Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.**Note to Agency Recruiters:** Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.