Dealer Relations & Business Development Specialist

Auto Collision Group; Santa Clarita (CA); Sur place; USD 38 000 - 54 000; Plein temps

Avantages offerts par ce poste

401(k) matching

Health insurance

Paid time off

Résumé du poste

Auto Collision Group is seeking a Dealer Liaison to drive new business and strengthen relationships with independent customers and auto dealerships. You will check in vehicles, manage dealer networks, and follow up on leads to grow accounts.

The role emphasizes providing exceptional customer service, coordinating between customers and internal departments, and maintaining organized schedules for account visits.

Qualifications

• High School Diploma required.
• Driver's license required.
• 1 year customer service experience preferred.
• Basic computer skills (MS Office).

Responsabilités

• Generate new business opportunities through prospecting within independent customers and dealer market.
• Check in vehicles and tag vehicles.
• Manage a preferred network of auto dealers.
• Follow up on new leads and referrals resulting from field activity in both customers and auto dealers.
• Maintain and grow dealer relationships by acting as a liaison between Auto Collision Group customers and dealers.
• Identify sales prospects and contact these and other accounts assigned to you.
• Provide high quality customer service
• Provide information to facilitate problem resolutions
• Promote and educate customers on vehicle repair status and services provided by Auto Collision Group, Inc.
• Prepare action plans and schedules to visit representatives from accounts assigned to you.
• Act as a liaison between dealerships and all of Auto Collision Group, Inc. internal departments.
• Collect purchase orders for all warranty and internal work completed for dealerships.
• Conducts routine tasks as directed
• Closely supervised with little latitude for independent judgment

Connaissances

Customer service

Relationship building

Communication skills

Independent / team work

Formation

High School Diploma

Outils

CCC One

Description du poste

Auto Collision Group is seeking a Dealer Liaison to drive new business and strengthen relationships with independent customers and auto dealerships. You will check in vehicles, manage dealer networks, and follow up on leads to grow accounts.

The role emphasizes providing exceptional customer service, coordinating between customers and internal departments, and maintaining organized schedules for account visits.