Dealer Growth & Customer Success Specialist

Organized Living; Cincinnati (OH); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Career growth opportunities

Résumé du poste

Organized Living seeks a Sales and Customer Success Specialist to grow a dealer portfolio through proactive engagement, product demonstrations, and strategic account planning. You will work with outside sales, drive bid opportunities, and help customers maximize value from Organized Living’s products and software platform.

The role emphasizes building strong relationships with dealers, builders, and industry partners, expanding ITB opportunities, and ensuring long-term customer success across

Qualifications

• Bachelor’s degree preferred in Business, Marketing, or a related field.
• Five+ years of experience in Account Management, Inside Sales, Customer Success, or B2B sales.
• Proven ability to grow existing accounts through relationships, upselling, and cross-selling.
• Proven prospecting skills and ability to manage sales opportunities and meet goals.
• Strong communication, presentation, negotiation, and relationship-building skills.
• Experience with CRM systems and Microsoft Office.
• Highly organized with strong time management and follow-up.
• Experience supporting builders, dealers, residential construction, or home improvement is a plus.

Responsabilités

• Manage and grow an assigned portfolio of dealer accounts, achieving sales, retention, and growth objectives.
• Proactively generate sales through outbound engagement, account reviews, business development, and strategic planning.
• Qualify and follow up on leads and opportunities, partnering with dealers to maximize engagement.
• Build relationships with dealers, builders, contractors, architects, and other industry partners to increase growth.
• Develop MultiFamily opportunities by identifying projects and securing ITB placements.
• Identify opportunities to upsell and cross-sell across product lines and software platform.
• Collaborate with Territory Managers, Sales Leadership, Marketing, and Operations to execute growth strategies.
• Conduct product demonstrations, virtual sales presentations, and customer trainings to drive adoption.
• Coordinate onboarding and ongoing education to maximize long-term customer success.

Connaissances

Account management

Inside sales

Customer success

B2B sales

CRM proficiency

Ms Office

Time management

Formation

Bachelor’s degree in Business or Marketing

Outils

CRM software

Description du poste

Organized Living seeks a Sales and Customer Success Specialist to grow a dealer portfolio through proactive engagement, product demonstrations, and strategic account planning. You will work with outside sales, drive bid opportunities, and help customers maximize value from Organized Living’s products and software platform.

The role emphasizes building strong relationships with dealers, builders, and industry partners, expanding ITB opportunities, and ensuring long-term customer success across