Dealer Account Manager: Growth & Retention with Remote Options

Campbell Oil Company; Delco (NC); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k

Paid time off

Remote work in select roles

Flexible schedules

Advancement opportunities

Job summary

Campbell Oil Company in Delco, NC is seeking an Account Manager to oversee an existing customer base, drive retention and growth, and deliver exceptional service across fuel, lubricants and propane accounts.

You will partner with internal teams, manage contracts, analyze market needs, and pursue opportunities for upselling while maintaining a customer-first approach and strong business results.

Qualifications

• Bachelor's degree in business, marketing, or related field preferred.
• Proven experience in sales and account management preferred in fuel, lubricants or propane industries.
• Strong communication and interpersonal skills.
• Ability to analyze market needs and trends.
• Negotiation skills with contract management experience.

Responsibilities

• Manage and grow an existing customer base, ensuring high satisfaction, retention, and expansion of share of wallet.
• Oversee internal processes including Customer Relations, Mystery Shop adherence, branding of sites, and brand initiatives for seamless customer experiences.
• Work closely with internal teams to ensure customer needs are met promptly and efficiently.
• Support Dealer Manager on new business development, ensuring smooth transition from sale to account management.
• Identify opportunities for account growth, upselling, and cross-selling services/products.

Skills

Communication skills

Negotiation

Sales mindset

Customer relationship management

Self-motivated

Education

Bachelor's degree in business/marketing or related field

Job description

Campbell Oil Company in Delco, NC is seeking an Account Manager to oversee an existing customer base, drive retention and growth, and deliver exceptional service across fuel, lubricants and propane accounts.

You will partner with internal teams, manage contracts, analyze market needs, and pursue opportunities for upselling while maintaining a customer-first approach and strong business results.