Dealer Account Manager: Growth & Retention

Campbell Oil Company; Northern (KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401k

Paid time off

Remote work in select roles

Flexible schedules

Advancement opportunities

Professional training

Leadership training

Job summary

Campbell Oil Company is seeking a dedicated Account Manager to oversee and grow an existing customer base, ensuring satisfaction and retention within our dealer network. You will collaborate with internal teams to deliver seamless customer experiences and support new business development as needed.

The role emphasizes relationship management, contract negotiation, and market insight to expand share of wallet across assigned accounts.

Qualifications

• Bachelor's degree in business, marketing, or related field.
• Proven experience in sales and account management, preferably in fuel, lubricants and propane industry.
• Strong communication and interpersonal skills.
• Ability to analyze market trends and customer needs.
• Negotiation skills and a track record of successful contract management.

Responsibilities

• Manage and grow an existing customer base, ensuring high levels of satisfaction and retention.
• Oversee internal processes and branding initiatives to ensure seamless customer experiences.
• Work with internal teams to meet customer needs promptly and efficiently.
• Support Dealer Manager on new business development and smooth transition from sale to account management.
• Identify opportunities for growth, upselling and cross-selling services/products.

Skills

Account management

Customer retention

Relationship management

Sales

Communication

Education

Bachelor's degree in business/marketing

Job description

Campbell Oil Company is seeking a dedicated Account Manager to oversee and grow an existing customer base, ensuring satisfaction and retention within our dealer network. You will collaborate with internal teams to deliver seamless customer experiences and support new business development as needed.

The role emphasizes relationship management, contract negotiation, and market insight to expand share of wallet across assigned accounts.