Account Manager, Dealer

Campbell Oil Company; Northern (KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401k

Paid time off

Remote work in select roles

Flexible schedules

Advancement opportunities

Professional training

Leadership training

Job summary

Campbell Oil Company is seeking a dedicated Account Manager to oversee and grow an existing customer base, ensuring satisfaction and retention within our dealer network. You will collaborate with internal teams to deliver seamless customer experiences and support new business development as needed.

The role emphasizes relationship management, contract negotiation, and market insight to expand share of wallet across assigned accounts.

Qualifications

• Bachelor's degree in business, marketing, or related field.
• Proven experience in sales and account management, preferably in fuel, lubricants and propane industry.
• Strong communication and interpersonal skills.
• Ability to analyze market trends and customer needs.
• Negotiation skills and a track record of successful contract management.

Responsibilities

• Manage and grow an existing customer base, ensuring high levels of satisfaction and retention.
• Oversee internal processes and branding initiatives to ensure seamless customer experiences.
• Work with internal teams to meet customer needs promptly and efficiently.
• Support Dealer Manager on new business development and smooth transition from sale to account management.
• Identify opportunities for growth, upselling and cross-selling services/products.

Skills

Account management

Customer retention

Relationship management

Sales

Communication

Education

Bachelor's degree in business/marketing

Job description

Job DetailsJob Location: Delco, NC 28436Position Type: Full TimeCampbell Oil Company Account Manager, Dealer

Join us as we grow together personally and professionally! Four Generations of family leadership continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store or restaurant, we are a family! We are improving the lives of those we touch every day by valuing the customer, caring for our 1000+ team members, and supporting our communities that we are honored to serve. At Campbell Oil we pride ourselves on delivering exceptional service to our clients. We’re looking for an Account Manager to oversee and maintain a strong customer base, ensuring client satisfaction, retention, and growth. If you’re a strategic thinker with a focus on both customer experience and business results, this is the opportunity for you.

POSITION OVERVIEW

Are you a skilled Dealer - Account Manager with a passion for fostering long-term client relationships? Do you excel at managing existing customer accounts, driving retention, and maximizing opportunities for growth? We’re looking for a motivated individual to join our team! A detailed Job Description will be available when you begin employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

BENEFITS OVERVIEW

• Family first atmosphere
• Benefits to fit your needs: Medical, Dental, Vision, Life, Disability, 401k
• Competitive Total Compensation Plans with 401k match
• Paid time off in your first year
• Team first environment
• Paid Gym Memberships
• Remote work in select roles
• Monthly teambuilding exercises
• Everyday Pay if needed
• Flexible Schedules to attend family events
• Professional Training
• Advancement opportunities
• Leadership Training

ESSENTIAL JOB FUNCTIONS

• Manage and grow an existing customer base, ensuring high levels of satisfaction, retention, and expansion of share of wallet.
• Oversee internal processes, including, Customer Relations, Myster Shop adherence, branding of sites, brand initiatives, and ensuring seamless customer experiences.
• Work closely with internal teams to ensure customer needs are met promptly and efficiently.
• Support Dealer Manager as needed on new business development (NBD), ensuring a smooth transition from sale to account management.
• Identify opportunities for account growth, upselling, and cross-selling services/products
• Proven experience in Account Management or Customer Success roles
• Strong focus on customer retention and relationship management
• Excellent communication, organizational, and problem-solving skills
• Experience working with internal teams to optimize processes and ensure seamless customer service
• Ability to support sales teams in growing the business while managing existing accounts
• Detail-oriented with the ability to manage multiple accounts and priorities effectively

Qualifications

• Bachelor's degree in business, marketing, or a related field (preferred).
• Proven experience in sales and account management, preferably in the fuel, lubricants and propane industry.
• Strong communication and interpersonal skills.
• Ability to analyze market trends and customer needs.
• Negotiation skills and a track record of successful contract management.
• Self-motivated with the ability to work independently and as part of a team.
• Knowledge of safety regulations and compliance in the fuel and propane industry.

Travel Requirements: This role may require frequent travel within the assigned territory.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, operate business equipment and dial the telephone. They are regularly required to talk and listen. The employee is frequently required to drive a motor vehicle, stand, walk, sit, and lift to 30 lbs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.