DD Intake Coordinator (1348)

Greater Reach Community Services Board; Petersburg (VA); On-site; USD 53,000 - 59,000; Full time

Job summary

Greater Reach Community Services Board in Petersburg, VA is seeking a DD Intake Coordinator to serve as the initial point of contact and to coordinate intake and eligibility determinations for developmental disabilities services. The role requires conducting assessments, gathering documentation, and connecting individuals with appropriate services and community resources to ensure timely access to care.

The position emphasizes compliance with DBHDS and state, federal, and agency requirements,

Qualifications

• Bachelor's degree in Human Services, Social Work, Psychology, Special Education, Counseling, Sociology, or a closely related field.
• At least one year experience working with individuals with developmental disabilities or intellectual disabilities.
• Experience conducting assessments, eligibility determinations, intake, or case management preferred.
• Valid driver's license and reliable transportation, as required.

Responsibilities

• Coordinate the intake and eligibility determination process for individuals and families.
• Conduct comprehensive assessments and gather required documentation.
• Connect individuals with appropriate services and community resources.
• Ensure timely access to services while maintaining regulatory and agency compliance.

Skills

Communication skills

Interviewing skills

Rapport building

Organization

Time management

Multitasking

Problem solving

Documentation analysis

Attention to detail

Independent work

EHR proficiency

MS Office proficiency

Education

Bachelor's degree in Human Services, Social Work, Psychology, Special Education, Counseling, Sociology, or related field

Tools

Electronic Health Records

Microsoft Office

Job description

DD Intake Coordinator (1348) (Full-Time)
Location: Petersburg, VA
Minimum Degree: Bachelors
Department: Developmental Disabilities

At Greater Reach, we are making behavioral health care accessible, compassionate and stigma-free. If you're driven by purpose and ready to help people feel seen, heard and supported, we want to hear from you! Here, you are not just joining a company; you're joining a mission.

We are offering a full-time DD Intake Coordinatorposition.

Responsibilities

We are seeking a compassionate and skilled DD Intake Coordinator. The Developmental Disabilities (DD) Intake Coordinator serves as the initial point of contact for individuals and families seeking Developmental Disabilities Services. This position is responsible for coordinating the intake and eligibility determination process, conducting comprehensive assessments, gathering required documentation and connecting individuals with appropriate services and community resources. The Intake Coordinator ensures timely access to services while maintaining compliance with all Department of Behavioral Health and Developmental Services (DBHDS) and all federal, state and agency requirements.

Required Education and Experience

• Bachelor's degree in Human Services, Social Work, Psychology, Special Education, Counseling, Sociology, or a closely related field.
• At least one (1) year experience working with individuals with developmental disabilities or intellectual disabilities.
• Experience conducting assessments, eligibility determinations, intake, or case management preferred.
• Valid driver's license and reliable transportation, as required.

Required Knowledge, Skills and Abilities

• Excellent verbal and written communication skills.
• Strong interviewing and assessment skills.
• Ability to establish rapport with individuals, families, providers, and community partners.
• Strong organizational and time management skills
• Ability to manage multiple referrals, deadlines, and priorities simultaneously.
• Excellent problem-solving and critical-thinking abilities.
• Ability to analyze complex documentation and make sound eligibility recommendations.
• Strong attention to detail and accuracy in documentation.
• Ability to work independently while functioning effectively as part of an interdisciplinary team.
• Proficiency with electronic health records, Microsoft Office applications, and other data management systems.
• Commitment to providing compassionate, person-centered, and culturally responsive services and all other duties as assigned including assuming additional caseload responsibilities when needed.

Special Work Conditions

• Work is primarily performed in the office but occasionally conducted in the community, home, school, and healthcare settings.
• Frequent interaction with individuals, families, service providers, and community partners.
• Flexible hours may be required to accommodate individuals and families.
• Local travel may be required.

Fingerprints, State and FBI criminal record reports, drug tests, and central registry reports will be required upon selection. Our Agency maintains a drug-free workplace.

Annual Salary Range

Grade S-C7

$52,576.00 - $59,148.00

EOE Statement

Greater Reach Community Services Board provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.