DCS Field Service Engineer - 60%+ Travel

Honeywell International Inc.; Duluth (GA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated DCS Field Service Engineer to provide technical assistance and services for Distributed Control Systems. In this dynamic role, you will ensure customer satisfaction through effective problem-solving and support, working closely with cross-functional teams. With a focus on technical excellence, you will conduct system maintenance, provide training, and be available for on-call assistance. This position offers an exciting opportunity to make a significant impact while traveling and engaging with diverse clients. Join a team that values innovation and customer dedication, and help drive success in a fast-paced environment.

Qualifications

• Minimum of 2 years of experience in field service engineering or a related technical role.
• Willingness to travel 60%+ of the time and provide on-call assistance.

Responsibilities

• Provide technical assistance and services for Distributed Control Systems (DCS).
• Conduct system maintenance and upgrades, ensuring customer satisfaction.

Skills

Problem-solving skills

Communication skills

Customer focus

Tools

Honeywell DCS systems

Industrial automation and control systems

Job description

Innovate to solve the world's most important challenges

As a DCS Field Service Engineer I here at Honeywell, you will be accountable for providing technical assistance and services to our customers for Distributed Control Systems (DCS). Your expertise and problem-solving skills will ensure the efficient and effective operation of our DCS systems, and you will play a crucial role in maintaining customer satisfaction. You will report directly to our Field Service Manager and you'll work out of our Macon, GA location with 60%+ travel required. Additionally, you will provide occasional vacation coverage and 24/7 emergency on-call assistance to customers and other Field Service Engineers.

In this role, you will have a direct impact on the success of our customers' operations by providing timely and effective technical assistance. You will work with cross-functional teams to diagnose and resolve technical issues, conduct system maintenance and upgrades, and provide training and guidance to customers and other Field Service Engineers.

At Honeywell, our people play a critical role in developing and assisting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying, and developing successors, driving retention and engagement, and fostering an inclusive culture.

KEY RESPONSIBILITIES

• Provide technical assistance and services for Distributed Control Systems (DCS)
• Work with cross-functional teams to diagnose and resolve technical issues
• Conduct system maintenance and upgrades
• Provide training and guidance to customers and other Field Service Engineers
• Ensure customer satisfaction and timely resolution of technical issues

YOU MUST HAVE

• Willingness to travel 60%+ of the time and provide on-call assistance as required
• Minimum of 2 years of experience in field service engineering or a related technical role
• Strong problem-solving and thoughtful skills
• Excellent communication and people-oriented skills

WE VALUE

• Experience with Honeywell DCS systems
• Knowledge of industrial automation and control systems
• Ability to work self-reliantly and make sound choices
• Strong customer focus and dedication to customer satisfaction

Additional Information

• JOB ID: HRD260280
• Category: Customer Experience
• Location: 3079 Premiere Pkwy Ste 100, Duluth, Georgia, 30097, United States
• Nonexempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.