DCIM Field Deployment Engineer

Schneider Electric; Dallas, Northern (TX, KY); Presencial; USD 86 000 - 130 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, vision

Flexible work arrangements

401(k) with match

Paid time off

Resumo da oferta

Schneider Electric in Dallas, Texas, seeks a Software Field Services Engineer to lead deployment, configuration, and support of DCIM software across customer environments. You will work directly with customers, project teams, and internal stakeholders to drive successful implementations, troubleshoot complex issues, and ensure long-term customer success, with travel ~50%.

Candidates bring 3+ years in software products for data centers, strong DCIM knowledge, and excellent communication to

Qualificações

• Bachelor's degree in CS/IT/Engineering or equivalent.
• 3+ years of software products for data centers.
• Authorized to work in the United States on a full-time basis.
• Must be able to travel ~50%.

Responsabilidades

• Lead installation, configuration, and commissioning of DCIM software solutions in remote and on-site environments.
• Take ownership of projects from kickoff to completion with high quality delivery.
• Provide advanced troubleshooting for deployment issues and performance challenges.
• Develop and maintain deployment documentation and contribute to knowledge bases.
• Travel to customer sites as required to support deployments and escalations.

Conhecimentos

DCIM deployments

Customer-facing

Networking fundamentals

Modbus/SNMP

APIs integration

Documentation skills

MS Office

Formação académica

Bachelor's degree

Ferramentas

Data Center Expert

IT Advisor

NetBotz

Descrição da oferta de emprego

Schneider Electric in Dallas, Texas, seeks a Software Field Services Engineer to lead deployment, configuration, and support of DCIM software across customer environments. You will work directly with customers, project teams, and internal stakeholders to drive successful implementations, troubleshoot complex issues, and ensure long-term customer success, with travel ~50%.

Candidates bring 3+ years in software products for data centers, strong DCIM knowledge, and excellent communication to