DC Training & SOP Excellence Lead

TD SYNNEX; South Bend (IN); On-site; USD 42,000 - 65,000; Full time

Job summary

TD SYNNEX is seeking a Training Coordinator for our distribution center to develop others and uphold standards in learning, safety, and operational excellence. You will serve as SME for departments, delivering SOP training, onboarding, and continuous improvement initiatives.

You will partner with the Operations Training Specialist, Quality team, and site leadership to ensure training aligns with productivity, quality, safety, and security objectives.

Qualifications

• Experience delivering employee training, coaching, or onboarding.
• Proficient with SOP training and process audits.
• Ability to lift and move up to 60 lbs.

Responsibilities

• Facilitate onboarding and orientation activities for new employees.
• Coach associates on best practices to improve performance.
• Conduct process observations and audits to ensure SOP compliance.
• Collaborate with Quality and Continuous Improvement teams to support safety initiatives.
• Evaluate training effectiveness through observations, surveys, audits, and performance metrics.
• Identify training gaps and recommend opportunities for operational improvement.

Skills

Training delivery

Coaching

Presentation skills

Relationship building

Organizational skills

Bilingual

Education

High School Diploma or GED

Associate degree or related certification

Tools

Microsoft Office

Other business systems

Job description

TD SYNNEX is seeking a Training Coordinator for our distribution center to develop others and uphold standards in learning, safety, and operational excellence. You will serve as SME for departments, delivering SOP training, onboarding, and continuous improvement initiatives.

You will partner with the Operations Training Specialist, Quality team, and site leadership to ensure training aligns with productivity, quality, safety, and security objectives.