DC Training & SOP Coach for Operational Excellence

SYNNEX Corporation; South Bend (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Elective Benefits

Career development

Life Empowerment Program

Diversity & Inclusion programs

Onboarding program

Job summary

TD SYNNEX is seeking a Training Coordinator in our distribution center to develop others and uphold safety and quality standards. You will be SME for departments and deliver SOP training and onboarding.

Collaborate with Ops, Quality, and leadership to ensure training is effective, compliant, and aligned with productivity goals. This role requires 3-5 years in related fields and strong communication.

Join a team focused on continuous improvement and professional development across the site.

Qualifications

• Minimum 3-5 years in distribution, logistics, operations, training, or related field.
• Experience delivering employee training, coaching, or onboarding programs preferred.
• Strong communication and presentation skills for training delivery.

Responsibilities

• Facilitate onboarding and orientation for new employees.
• Coach associates to improve performance, quality, safety, and productivity.
• Serve as SME for assigned departments on SOPs and training.
• Collaborate with Quality and Continuous Improvement teams on initiatives.
• Conduct process observations and audits to ensure SOP compliance.
• Identify training gaps and recommend improvements.
• Support implementation of new processes and procedures.
• Evaluate training effectiveness through metrics and surveys.

Skills

Training coordination

Onboarding

Coaching

Process auditing

Microsoft Office

Communication

Relationship building

Confidentiality

Leadership

Bilingual

Education

High School Diploma or GED

Associate Degree preferred

Tools

MS Office

HRIS/Onboarding tools

Job description

TD SYNNEX is seeking a Training Coordinator in our distribution center to develop others and uphold safety and quality standards. You will be SME for departments and deliver SOP training and onboarding.

Collaborate with Ops, Quality, and leadership to ensure training is effective, compliant, and aligned with productivity goals. This role requires 3-5 years in related fields and strong communication.

Join a team focused on continuous improvement and professional development across the site.