Process Training Specialist

SYNNEX Corporation; South Bend (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Elective Benefits

Career development

Life Empowerment Program

Diversity & Inclusion programs

Onboarding program

Job summary

TD SYNNEX is seeking a Training Coordinator in our distribution center to develop others and uphold safety and quality standards. You will be SME for departments and deliver SOP training and onboarding.

Collaborate with Ops, Quality, and leadership to ensure training is effective, compliant, and aligned with productivity goals. This role requires 3-5 years in related fields and strong communication.

Join a team focused on continuous improvement and professional development across the site.

Qualifications

• Minimum 3-5 years in distribution, logistics, operations, training, or related field.
• Experience delivering employee training, coaching, or onboarding programs preferred.
• Strong communication and presentation skills for training delivery.

Responsibilities

• Facilitate onboarding and orientation for new employees.
• Coach associates to improve performance, quality, safety, and productivity.
• Serve as SME for assigned departments on SOPs and training.
• Collaborate with Quality and Continuous Improvement teams on initiatives.
• Conduct process observations and audits to ensure SOP compliance.
• Identify training gaps and recommend improvements.
• Support implementation of new processes and procedures.
• Evaluate training effectiveness through metrics and surveys.

Skills

Training coordination

Onboarding

Coaching

Process auditing

Microsoft Office

Communication

Relationship building

Confidentiality

Leadership

Bilingual

Education

High School Diploma or GED

Associate Degree preferred

Tools

MS Office

HRIS/Onboarding tools

Job description

Hours: M-F 8:30am-5:00pm/10am-6:30pm

We're looking for a Training Coordinator who is passionate about developing others and creating a culture of learning, safety, and operational excellence within our Distribution Center. In this role, you'll serve as a Subject Matter Expert (SME) for assigned departments, helping new and current associates build the skills and knowledge needed to perform their jobs successfully. You'll play a key role in delivering SOP training, onboarding new hires, conducting process audits, and supporting continuous improvement initiatives. Working closely with the Operations Training Specialist, Quality team, and Operations leadership, you'll help ensure associates are trained, engaged, and equipped to meet productivity, quality, safety, and security standards.

What You'll Do

• Facilitate onboarding and orientation activities for new employees.
• Coach associates on best practices to improve performance, quality, safety, and productivity.
• Serve as the go-to resource for process-related questions and training support within assigned departments.
• Partner with the Quality and Continuous Improvement teams to support quality, safety, and security initiatives.
• Conduct process observations and audits to ensure compliance with SOPs.
• Identify training gaps and recommend opportunities for operational improvement.
• Assist with productivity-related tasks and operational activities as needed to support business objectives.
• Collaborate with Operations Training Specialists, Industrial Engineers, Quality leaders, and site leadership to review and improve existing SOPs and training materials.
• Support implementation of new processes, systems, and procedures.
• Evaluate training effectiveness through observations, surveys, audits, and performance metrics.
• Recommend improvements to training programs based on results and feedback.

What We're Looking For

• Strong communication and presentation skills with the ability to train and coach others effectively.
• Ability to build relationships and work collaboratively across all levels of the organization.
• Strong organizational, time management, and problem-solving skills.
• Detail-oriented with the ability to maintain accuracy in a fast-paced environment.
• Comfortable adapting to changing priorities and business needs.
• Ability to work independently with minimal supervision.
• Proficient with Microsoft Office and other business systems.
• Demonstrated leadership skills and a passion for developing others.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to lift and move up to 60 lbs.
• Bilingual communication skills are a plus.
• 3-5 years of experience in distribution, logistics, operations, training, or a related field.
• Experience delivering employee training, coaching, or onboarding programs preferred.
• Proven ability to meet quality, productivity, and safety standards.

Education

• High School Diploma or GED required.
• Associate Degree or training-related certification preferred.

Work Environment

Distribution center environment that may include exposure to varying temperatures, noise, heights, humidity, and warehouse equipment. Classroom and office settings for training delivery and administrative tasks. Occasional overtime and flexible scheduling may be required based on business needs.

Company Values

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company

At TD SYNNEX (NYSE: SNX), we’re proud to share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. With diverse backgrounds, expertise and experiences, our co-workers make us who we are. When we seek to understand one another and recognize the power of the individual, we demonstrate respect and dignity; we learn, evolve and unlock potential to achieve outstanding results for our customers and win together. This broad perspective is integral to our commitment to diversity, equity and inclusion. To learn more, visit www.TDSYNNEX.com or follow us on Twitter, LinkedIn, and Facebook