Process Training Specialist (3rd Shift)

TD SYNNEX; Fort Worth (TX); On-site; USD 52,000 - 75,000; Full time

Job summary

TD SYNNEX in Fort Worth, TX is seeking an Operations Trainer to deliver hands-on training for distribution center associates, serve as SME on SOPs, and support quality, safety, and onboarding initiatives.

You will partner with the Operations Training Specialist to execute the site's training strategy, coach teams, review SOPs with cross-functional groups, and help measure training effectiveness across shifts.

Qualifications

• High School Diploma or GED is required.
• Associate degree preferred.

Responsibilities

• Deliver hands-on training to associates on SOPs and procedures.
• Serve as SME for assigned operational areas.
• Conduct on-the-job training, coaching and development activities.
• Support onboarding and orientation programs.
• Promote quality, safety and security standards with CI team.
• Identify and recommend process improvements.
• Review SOPs with cross-functional teams and measure training effectiveness.

Skills

Leadership

Training delivery

Coaching

Communication

Time management

Independence

Adaptability

Team collaboration

Education

High School Diploma or GED

Associate degree preferred

Tools

MS Office

Job description

Shift: Monday - Thursday, 10:00 PM - 8:30 AM

The Operations Trainer provides process-related training to new and current distribution center associates. This role serves as a Subject Matter Expert (SME) on department Standard Operating Procedures (SOPs) and supports quality, safety, and security initiatives through training, auditing, and employee onboarding. The Operations Trainer partners closely with the Operations Training Specialist to execute the site's overall training strategy.

What You'll Do:

• Deliver hands-on training to new and existing associates on departmental SOPs and operational procedures.
• Serve as a subject matter expert for assigned operational areas.
• Conduct on-the-job training, coaching, and employee development activities.
• Support employee onboarding and orientation programs.
• Partner with the Quality & Continuous Improvement team to promote quality, safety, and security standards.
• Identify and recommend process improvement opportunities.
• Perform productivity-related tasks to support operational requirements.
• Collaborate with Operations Training Specialists, Industrial Engineers, Logistics Center Directors, Auditors, and Quality teams to review new and existing SOPs.
• Assist in evaluating training effectiveness through surveys, performance metrics, and skills assessments.
• Maintain accurate training records and documentation.
• Perform other duties as assigned.
• Meet attendance and punctuality expectations.
• Maintain a safe and organized work environment.

What We're Looking For:

• Ability to follow instructions and seek clarification when needed.
• Strong attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision.
• Proven leadership skills and willingness to coach and develop others.
• Strong interpersonal skills with the ability to work effectively across diverse teams.
• Ability to build and maintain positive working relationships.
• Adaptability and flexibility in a fast-paced environment.
• Ability to manage multiple priorities and meet deadlines.
• Ability to maintain confidentiality of sensitive information.
• Basic clerical, data entry, and mathematical skills.
• Intermediate computer proficiency and ability to learn new systems quickly.
• Ability to safely lift and transport up to 60 pounds.
• Commitment to maintaining quality, safety, and ethical business standards.
• Previous training, coaching, or mentoring experience preferred.

Education:

• High School Diploma or GED required.
• Associate Degree preferred.

Working Conditions:

• Distribution center environment with potential exposure to extreme temperatures
• High noise levels
• Elevated work areas
• Wet or humid conditions
• Outdoor weather conditions
• Classroom and office environments.
• Occasional overtime or non-standard work hours as business needs require.

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company