DC Operations Supervisor: Shipping & Fulfillment Lead

Tory Burch; McDonough (GA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Employee discount

Career development programs

Flexible scheduling

Job summary

Tory Burch is seeking a hands-on DC Supervisor to oversee daily operations in a multi‑channel distribution center. You will lead a team, manage labor scheduling, ensure quality, and drive improvements while partnering with inventory, transportation, and customer service teams.

Ideal candidates have 3+ years in a distribution setting, strong leadership, and proven ability to optimize workflow and ensure safety compliance. This role offers a competitive package and opportunities for growth.

Qualifications

• Minimum 3 years in a distribution/fulfillment environment with supervision.
• Proven ability to lead a team, coach performance and manage schedules.
• Strong communication and cross-functional collaboration skills.
• Experience with automation in a high-volume DC is a plus.

Responsibilities

• Oversee daily operations and a team of associates to meet SLA targets.
• Manage labor schedules, resources, and workflow coordination.
• Monitor KPIs and implement corrective actions for efficiency.
• Collaborate with inventory control, transportation, and customer service.
• Lead safety, 5S initiatives, and process improvement efforts.
• Provide coaching, conduct evaluations, and develop staff.

Skills

Leadership

Training & mentoring

Labor scheduling

Cross-functional collaboration

Communication

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

Warehouse Management Systems

Microsoft Office

Job description

Tory Burch is seeking a hands-on DC Supervisor to oversee daily operations in a multi‑channel distribution center. You will lead a team, manage labor scheduling, ensure quality, and drive improvements while partnering with inventory, transportation, and customer service teams.

Ideal candidates have 3+ years in a distribution setting, strong leadership, and proven ability to optimize workflow and ensure safety compliance. This role offers a competitive package and opportunities for growth.