DC General Manager - Security & Client Growth Lead

Allied Universal; Washington (District of Columbia); On-site; USD 110,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Disability insurance

Eight holidays

Job summary

Allied Universal is recruiting a General Manager for the Washington DC Branch Office to lead government and DOD client sites. You will oversee operations, engage with clients, and drive profitable growth while upholding safety, compliance, and service standards.

This role requires building strong teams, mentoring staff, and traveling to client locations and conferences to strengthen relationships and deliver world-class security services. DoD clearance is strongly preferred.

Qualifications

• Must possess one or more of the following: Bachelor’s degree in criminal justice, business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry
• Associate’s degree in Criminal Justice, Business or a related field with seven (7) years of management experience in a high-volume workforce environment or service industry
• High School diploma with ten (10) years of management experience in a high-volume workforce environment or service industry
• Current driver’s license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)
• Must be eligible to obtain and maintain a DoD Secret Clearance.
• Minimum of two (2) years of experience, driving operational and financial metrics while demonstrating strong financial acumen
• Minimum of (2) years of experience in successfully building and developing teams
• Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
• Ability to collaborate across multiple business units and regions to creatively support client's growth and satisfaction
• Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business
• Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
• Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events

Responsibilities

• Lead and mentor an operations and support team by providing coaching, support, and recognition, while fostering accountability
• Build, maintain and grow relationships with clients by understanding their security needs and ensuring satisfaction
• Travel to client locations and industry related conferences and events to strengthen customer relationships, provide solutions to critical situations and ensure overall client and employee satisfaction
• Deliver high-quality service to our clients by strategically leading the branch’s operations, while maintaining industry standards, company policies, and regulatory requirements
• Analyze, report and drive operational metrics and KPIs using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity
• Identify and mitigate security risks; develop and implement security protocols, training and response plans

Skills

Leadership

Client relations

Strategic planning

Team development

Financial acumen

BI/metrics analysis

Communication skills

Cross-functional collaboration

Public speaking

Education

Bachelor's degree in Criminal Justice/Business

Associate's degree in related field

High School diploma

Tools

Microsoft Office

BI tools

Job description

Allied Universal is recruiting a General Manager for the Washington DC Branch Office to lead government and DOD client sites. You will oversee operations, engage with clients, and drive profitable growth while upholding safety, compliance, and service standards.

This role requires building strong teams, mentoring staff, and traveling to client locations and conferences to strengthen relationships and deliver world-class security services. DoD clearance is strongly preferred.